Overview: The Nursing Team Leader will have operational accountability for an assigned nursing area/unit, for an assigned shift. The Team Leader also will perform direct nursing care approx. fifty percent of the time. Shifts will vary and may include weekends and holidays. The Nursing Team Leader plans, organizes, and directs nursing care for their shift and does this in accordance with the Mercyhealth's Mission, Vision, Values and Philosophy. The Nursing Team Leader will maintain clinical expertise in their area of responsibility and is expected to provide direct patient care in proportion to the needs of their areas. The Nurse Team Leader ensures the total patient experience is exceptional both in the Quality of Care and in the patient perception of services as defined and measured by system dashboard goals. This position will assist with interviewing, selecting, orientating, training, coaching and mentoring of the team. Also, they will provide input into performance evaluations and corrective actions as needed. Performs other duties as assigned. Occupational Medicine, Rockford IL 80 Hours/2 Weeks Monday-Friday, Day Shift, No Weekends Responsibilities: Essential Duties and Responsibilities Strong problem solving abilities in complex situations. Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. Supports and partners with the Manager/Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit. Outstanding relationship building skills. Must possess strong physician relationship skills. Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility. Supports process improvement in operations, quality, and organizational change identified for their areas. Knowledge of accreditation and certification requirements and standards for their areas of responsibility. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Participates in hospital and department committees. Demonstrated ability in developing and mentoring staff and colleagues. Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same. Exhibits a passion for nursing Serves as a role model and coach for Critical Moments of Service Standards and service recovery. Participates in department or unit performance improvement activities, may include shared governance. Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command. Supports the professional nurse continuum and nursing clinical ladder for RNs (CARE) Education and Experience: Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program Certification/Licensure: Licensed as an RN in the State of practice Approved CPR or BLS certification required within 90 days (Other certifications per unit requirements: ACLS, PALS, NALS) Special Physicial Demands: The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus. Culture of Excellence Behavior Expectations: To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Benefits: Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.<img src="https://www.jobg8.com/Tracking.aspx?lDmzR4urPMEnJkubb7pXsAw" width="0" height="0" />

The Nursing Team Leader is accountable for managing an assigned nursing area/unit for a shift, performing direct nursing care about 50% of the time. Responsibilities include planning, organizing, and directing nursing care, maintaining clinical expertise, and ensuring exceptional patient experiences. The role involves staff selection, training, coaching, and evaluation, supporting process improvement, and demonstrating strong problem-solving and relationship-building skills. The Team Leader participates in committees and leads by example, promoting quality, safety, and customer service in alignment with organizational goals.

**Nursing Team Leader**

**Location:** Rockford, IL

**Job Description:**

- Have operational accountability for an assigned nursing area/unit, for an assigned shift.
- Perform direct nursing care approximately fifty percent of the time.
- Plan, organize, and direct nursing care in accordance with Mercyhealth's Mission, Vision, Values, and Philosophy.
- Maintain clinical expertise in area of responsibility and provide direct patient care as needed.
- Ensure the total patient experience is exceptional both in quality of care and patient perception of services.
- Assist with interviewing, selecting, orientating, training, coaching, and mentoring of the team.
- Provide input into performance evaluations and corrective actions.

**Responsibilities:**

- Strong problem-solving abilities in complex situations.
- Ability to work within the budget and productivity targets.
- Support the plans for staff selection, evaluation, orientation, continued education, and competency evaluation.
- Outstanding relationship-building skills and strong physician relationship skills.
- Patient-focused with a strong commitment to delivering high-quality, safe, and customer-oriented service.
- Support process improvement in operations, quality, and organizational change.
- Knowledge of accreditation and certification requirements and standards.
- Communicate effectively and persuasively with individuals and groups.
- Participate in hospital and department committees.
- Develop and mentor staff and colleagues.
- Lead by example, demonstrating highly professional behavior.

**Education and Experience:**

- Graduate of an accredited nursing program.
- BSN or agreement for enrollment in an accredited BSN Completion Program.

**Certification/Licensure:**

- Licensed as an RN in the State of practice.
- Approved CPR or BLS certification required within 90 days (Other certifications per unit requirements: ACLS, PALS, NALS).

**Special Physical Demands:**

- Regularly required to sit and talk or hear.
- Frequently required to use hands to finger, handle, or feel.
- Frequently required to stand, walk, reach with hands.
- Specific vision abilities required include close vision and ability to adjust focus.

**Culture of Excellence Behavior Expectations:**

- Follow policies and procedures; adapt to changes; demonstrate attention to detail.
- Respond promptly to requests for service and assistance; meet commitments.
- Show commitment to Mercyhealth's Mission; exhibit objectivity and openness to others' views.
- Conserve organization resources; understand fiscal responsibility.

**Benefits:**

- Comprehensive Benefits Package: Retirement plan, medical, dental, and vision insurance options, life and disability coverage, flexible spending plans.
- Competitive Compensation: Market competitive rates of pay with shift differentials and incentives.
- Paid Time Off: Generous paid time off plan with milestone anniversaries.
- Career Advancement: Educational assistance programs and career ladders.
- Employee Wellbeing: Wellbeing tools and resources, including health risk assessment and Wellbeing mobile application.
- Additional Benefits: Employee assistance programs, discount packages, paid parental and caregiver leaves, on-demand pay, and financial education.

Mercyhealth Jobs