Hospital Supervisor - PD - All - Patient Care Resources

Hospital Supervisor

El Camino Health is committed to hiring, retaining, and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: one built on compassion, innovation, collaboration, and delivering high-quality care. Come join the team that makes this happen.

Job Description

• Ensure staff provide high quality, accessible, cost-effective care, and patient-focused services while complying with local, state, and federal requirements.
• Coordinate and monitor staffing for all shifts and maintain appropriate staffing levels and skill mix.
• Interface with the public for patient and family concerns.
• Work between both hospitals within the enterprise.
• Be available to work based on departmental needs: a minimum of 6 shifts every 4-week schedule and during all hospital-recognized holidays.
• Responsible for prioritizing and optimizing patient flow activities throughout the hospital system, facilitating patients' entry into El Camino Health from other healthcare facilities during assigned shift hours.
• Assess to determine appropriate placement of all admissions (elective and emergent) as well as transfers in accordance with clinical standards and guidelines, ensuring patients receive a clinically appropriate level of care using established algorithms and protocols.
• Facilitate the smooth entry of patients into the care continuum by ensuring all necessary documents are obtained while working with physicians and nursing staff.
• Monitor bed/patient care capacity using both a concurrent and prospective view.
• Facilitate continuous throughput of patients from all points of entry while utilizing effective verbal and written communication; make efficient, effective clinical decisions in the coordination of throughput activities while adhering to patient-centered care principles.
• Plan, prioritize, organize, direct, and control all admissions and transfers between nursing units and hospitals.
• Act as liaison between referring hospitals, physicians, offices, and nursing departments on issues pertaining to the placement of all patients.
• Maintain communication with referring physicians and transferring hospitals regarding anticipated bed availability or access delays.
• Serve as a resource for all patient placements within the hospital; make all patient placement decisions in accordance with patient diagnosis, appropriate unit criterion, patient acuity, and patient location.
• Be accountable for activities associated with bed control to ensure appropriate and timely placement of patients throughout the entire hospital.
• Ensure that patients are admitted or transferred between units or hospitals in a timely manner in accordance with hospital policies and procedures, and according to nursing care requirements.
• Identify needs and operational improvement opportunities to improve patients' access and bed turnaround.
• Expedite patient movement to designated disposition areas.
• Continuously re-evaluate patient placement requests and adjust staffing and bed management plans accordingly.
• Remediate barriers to patient flow including bed availability, status upgrade to critical, increased length of stay in the ED.
• Participate in "Bed Huddles" and report patients' census, potential admissions and type of bed needed, staffing needs/status, number of "borders," and other current information.
• Participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
• Monitor room availability and turnover to maintain patient flow.
• Troubleshoot throughput problems in a timely manner to include process modifications.
• Alert clinical staff to impeding patient disposition.

Requirements

• Graduate of an accredited school with a Bachelor of Science in Nursing (BSN).
• Five (5) years of current clinical experience in an acute care setting OR three (3) years in an Assistant Manager or Hospital Supervisor role.
• Demonstrated excellence in interpersonal skills and teamwork.
• Demonstrated ability to deliver results, lead, and manage through influence and change.
• Advanced communication skills in advocacy, negotiation, confrontation, and conflict resolution.
• Demonstrated proficiency in computer skills and use of Electronic Medical Records (EMR).

Preferred Qualifications

• Graduate of an accredited school with a Master's degree in Nursing or in a health-related field.
• Demonstrated ability to work in a union environment.
• Magnet/Shared governance experience.
• Critical Care Nursing experience.

License/Certification/Registration Requirements

• Current California RN License.
• BLS and ACLS certification.
• National certification in a specialty area preferred.

Salary Range

$74.40 - $111.60 USD Hourly.

El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Light Work - Walking or standing up to 49% of shift; duties require standard movement; may occasionally lift up to 20 lbs.

Equal Opportunity Employer

El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.