Medical Office Assistant - VBA

Medical Office Assistant - VBA

At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. every day. It is our passion, drive, and integrity that enables us to continue our focus in assisting remarkable healthcare professionals like yourself in solidifying the best career opportunities available to you.

We're currently seeking a Medical Office Assistant - VBA to join our amazing team. This position is part of the VBA MDE (Veterans Benefits Administration Medical Disabilities Examinations) program.

Job Description

• Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly, providing information per organization policy. Refers inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
• Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointments. May give instructions to patients, explain an upcoming exam, and/or answer questions. Maintains calendar(s) for a physician, staff, and/or department/clinic including patient appointments, meetings, etc. Collects needed information (including patient charts prior to appointment/meeting) and may brief attendees.
• Completes preliminary registration for new patients and updates information on existing patients in the organization's scheduling system. Obtains necessary demographic information, signatures, copies, etc. Verifies all information.
• Corrects errors or returns forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians, or office staff.
• General correspondence and memoranda. Types letters, correspondence, memoranda. May compose and send correspondence under own signature as appropriate.
• Establishes and maintains a variety of files, records, logs, charts, etc., including organizational files. Retrieves files, records, charts, and/or the information therein as necessary including personnel information/time sheets, performs basic data collection and tabulation creating summaries and reports.
• Maintains and orders supplies for personnel/department as needed or requested. Audits bills and ensures prompt payment.
• Receives, opens, and date stamps incoming mail. Reviews, sorts, and directs mail to the appropriate person in accordance with departmental policy.
• Orients new employees, including residents, to hospital procedures, schedules, and requirements.

Requirements

• High School Diploma or GED required
• Requires up to 1 year of technical or other specialized training including advanced training in secretarial/medical office support (e.g., typing/keyboarding/word processing, medical terminology, medical insurance/billing, etc.) and office administrative procedures including customer service.
• Must possess organizational and problem-solving skills, exceptional communication and customer service skills, and a strong attention to detail.
• Must be able to work independently and as part of a team, have good interpersonal skills, and a willingness to be flexible and adapt to changing situations.
• Basic computer skills.
• This job may require sitting for long periods, bending, twisting, and occasionally lifting more than 10 pounds.
• All applicants must be fully vaccinated per the CDC and State guidelines.

Benefits

• Anticipated start date: ASAP
• Salary Range: $17-$18/hour
• Anticipated duration of assignment: 26 weeks
• Anticipated schedule: Full-time / Monday-Friday 8 AM - 5 PM
• Enjoy peace of mind knowing you can elect Day One Medical Benefits.