Physician / Urology / Nevada / Locum or Permanent / Associate Patient Care Coordinator, Urology Scheduler - Las Vegas, NV Job

Patient Coordinator

Let's talk about meaningful work, an important role, and a career move that can transform your future. At WellMed, a part of OptumCare and the growing UnitedHealth Group family of businesses, we focus on prevention and the complete coordination of care for our patients. Join us and you'll be part of a team dedicated to patient-centered, safe, and effective health care. Your skills and talents will make an important impact on our patients while you open doors for yourself that simply do not exist in any other organization.

Job Description

• Answers all phone calls from 3 phone queues (scheduling, high priority, and overflow)
• Intakes all demographic information for new patients
• Works with incoming referrals
• Updates demographic information for existing patients
• Collects insurance information
• Requests medical records from the PCP/referring physician for new patients
• Schedules/reschedules/cancels patient's appointments
• Routes calls throughout the office to the appropriate department
• Relays messages from patients to the appropriate individual
• Intakes consultation requests from physicians for the on-call physician
• Follows up on consultation requests until the request has been completed
• Works service website for the HPN referrals
• Acts as a back-up for the department assisting in scheduling, incoming referrals, and phone calls

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.