Physician / Urology / Texas / Locum or Permanent / Medical Assistant USMD NRH Urology Job

Medical Assistant

USMD, part of OptumCare, is a multi-specialty group of hospitals, clinics, and physicians serving the Dallas-Fort Worth metropolitan area with more than 250 physicians and associate practitioners. We provide healthcare services to patients in over 20 different specialties at our 2 hospitals, 4 cancer treatment centers, and nearly 50 physician clinics, many of which are multi-specialty.

Job Description

• Provide medical/nursing assistance under the direction of physician or nursing staff within certified capabilities.
• Obtain consent for treatment forms, record patient information, and scan documents.
• Practice exceptional customer service, answer phones, and assist with daily operations of the clinic.
• Communicate and coordinate information in a knowledgeable and courteous manner with staff, patients, and families.
• Maintain confidentiality with patients, staff, and guests.
• Perform all duties in accordance with clinical, OSHA, and infection control standards.
• Interpret and carry out provider orders.
• Assist the physician and/or associate practitioner with procedures and treatments.
• Escort patients to exam rooms, interview patients, measure vital signs (including weight, blood pressure, pulse, and temperature), and document in patients' charts.
• Record patients' medical history, health maintenance, and chief complaints.
• Give instructions to patients as instructed by the physician or associate practitioner.
• Document all patient-related communication and interventions in patients' EMR.
• Update the patients' Health Monitor at each visit.
• Work the GAP reports and recall list for clinical quality measures.
• Utilize CINA sheets.
• Prepare and administer medications applying aseptic technique.
• Observe patient response to medications administered and report adverse events to the provider.
• Where applicable, perform phlebotomy and other specimen collection in accordance with Clinical Laboratory Standards Institute (CLSI) standards, including control testing.
• Maintain lab specimen logs.
• Coordinate outpatient testing and referrals, as well as hospital pre-admission when necessary.
• Scan all referral letters, x-ray reports, and lab results in patients' EMR per clinic protocol.
• Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, equipment sterilization, etc.).
• Prepare, restock, and disinfect examination rooms, procedure rooms, lab areas, and all other patient care areas at scheduled intervals and as needed.
• Take telephone and e-mail messages, as well as medication refill requests from patients, providing feedback and answers to patient/physician/pharmacy per physician protocol.
• Collect data and process messages from patients and front office to physicians and associate providers.
• Adhere to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Represent the clinic professionally. Treat all patients and fellow employees in a courteous and cooperative manner.
• Maintain confidentiality at all times according to USMD policy and procedures and HIPAA requirements.
• Attend required meetings.
• Participate in team activities and professional development activities.
• Maintain professional CEUs in accordance with state certification board.
• Perform other duties as assigned by office supervisor, site manager, or practice administrator.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.