Supervisor, Radiology - Breast Services

Radiology Operations Supervisor

Join our team at the Moody Outpatient Center, where we prioritize the delivery of timely and quality services in a collaborative environment.

Job Description

• Supervise, organize, and coordinate the clinical and technical aspects of services rendered.
• Function as a leader/expert in appropriate modality or multiple modalities.
• Assist in the selection, training, and supervision of assigned staff to ensure maximum utilization of individual and group capabilities.
• Responsible for operational practices that deliver effective and efficient services and ensure optimal patient outcomes.
• Collaborate with medical staff and administration to assess operations and evaluate quality.
• Identify and analyze work processes, implementing appropriate changes to improve effectiveness, productivity, efficiency, and patient access.
• Uphold policies and procedures, conduct appraisals, and manage progressive discipline reports.
• Respond to patient safety posts and investigations within established department expectations.
• Communicate shift handoff regarding workflow issues with equipment or pending exams with oncoming staff.
• Engage in equitable distribution of departmental workloads.
• Responsible for effective fiscal management of assigned areas in the Radiology-Clinical Support division.
• Monitor satisfaction results to ensure support of the overall goals of radiology and the mission of Parkland.
• Ensure QC/QA compliance with all relevant laws, state and federal regulations, licensing and accreditation requirements, hospital and departmental standards for safety, infection control, and equipment performance.
• Provide timely access to equipment, supplies, and logistical support to various departments.
• Troubleshoot system and equipment issues as needed.
• Provide patient care as a Technologist when appropriate, including performing basic and/or complex procedures on assigned patients.
• Review physician orders and screen patients for safety and contraindications for exams.
• Document changes in the electronic health record as appropriate.
• Explain procedures to patients and instruct them on necessary requirements for diagnostic images.
• Ensure that images and records are properly completed with patient identification data and appropriate labeling.
• Administer contrast material/medication in the correct dosage and observe patients for adverse reactions within the scope of licensure.
• Coordinate continuity of patient care across varying locations.
• Participate in departmental Performance Improvement Programs and radiology user groups.

Requirements

• Must be a graduate of an accredited imaging program for Radiography, Magnetic Resonance Imaging, Nuclear Medicine Technology, Sonography, or Vascular Sonography.
• Prefer a Bachelor's Degree in a healthcare field.
• Must have four (4) years of progressive responsibility in Radiology operations, including knowledge of procedures, workflow within assigned Radiology area, quality monitoring, and general operational troubleshooting.
• Previous supervisory or leadership experience preferred.
• If hired in Mammography: Must have American Registry of Radiologic Technologist (ARRT) (M) certification as a Mammography Technologist or registry from ARDMS with subspecialty registration in Breast Sonography (BR).
• Must have a Medical Radiologic Technologist (MRT) certification from Texas Department of State Health Services (TDSHS) or Texas Medical Board.
• Current Healthcare Provider (BLS Level) CPR course completion card from an approved organization.

Skills or Special Abilities

• Must successfully understand Radiology Operations, demonstrated by understanding workflow, requirements, and staff logistics.
• Must have time management skills with demonstrated ability to handle multiple projects and assignments.
• Must demonstrate good phone etiquette, interpersonal skills, and verbal/written communication skills.
• Must be able to assess process flow requirements that will lead to improved patient flow/staffing.
• Must demonstrate independent judgment, critical thinking, and problem-solving skills when appropriate.

Job Accountabilities

• Identify ways to improve work processes and customer satisfaction.
• Make recommendations to supervisors, implement changes, and monitor results as appropriate.
• Stay abreast of the latest developments in the field by attending seminars/workshops, reading professional journals, and maintaining certification or licensure.
• Integrate knowledge gained into current work practices.
• Develop effective internal controls designed to promote adherence to applicable laws and accreditation agency requirements.