Full Time

    Onsite

    About the job

    Case Manager for Recovering Service Members

    Join our dedicated team as a Case Manager for Recovering Service Members (RSMs). This position plays a crucial role in supporting service members and their families through the recovery process.

    Job Description

    • Provide non-clinical case management for Recovering Service Members (RSMs).
    • Develop and maintain Comprehensive Recovery Plans (CRP).
    • Act as a liaison between service members, families, caregivers, and unit leadership.
    • Educate on benefits, coordinate care transitions, and track progress in the WCP Database.
    • Transport RSMs in personal or government-provided vehicles with prior approval by the Regional Operations Officer, Chief of Recovery Care Operations, or the COR.
    • Establish trust and build rapport with stakeholders in the warrior care process.
    • Effectively prioritize and utilize time management skills to meet all mandated milestone markers as defined in USSOCOM Directives and WCP Policies and Procedures.
    • Collaborate with community partners such as veteran organizations, Family Readiness Centers, training, and employment resources both on and off the installation to form a pool of resources to support the care of our RSMs, their families, and their caregivers.
    • Conduct CRP briefings with RSM's unit leadership.
    • Serve as a liaison to local unit leadership for SOF WII under care regarding current CRP status, information, and coordination of efforts while recommending courses of action (COAs) for RSM.
    • Perform general office and administrative support functions.

    Requirements

    • Possess current SECRET clearance.
    • 15 years of SOF experience.
    • 10 years of RCC or Case Management experience.
    • Military experience (senior-level SOF or Medical NCO) and familiarity with DoD and VA medical systems is highly preferred.
    • Effective written and oral communication skills.