On-Call Residential Aide

On-Call Residential Aide

Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking, and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.

Job Description

• Support our transitional shelter by ensuring that participants are safe.
• Monitor access to the facility and maintain an accurate count of the number of people in the facility.
• Provide hourly tours of the facility and maintain confidentiality.
• Distribute information to residents regarding program rules and regulations.
• Ensure compliance with program safety policies and procedures.
• Screen incoming visitors to the facility by means of identification verification.
• Provide conflict resolution.
• Conduct monthly apartment inspections.
• Monitor fire safety alarm panel and respond to facility emergencies.
• Maintain a logbook of facility activities.
• Answer and transfer incoming calls.
• Prepare Incident/Accident and FYI reports for emergencies and violations of rules and/or regulations.
• Respond to security emergencies.
• In the absence of maintenance staff, sweep the entry area, courtyard, and front of the building as needed.
• Perform any other department or agency-related duties or special projects as directed.

Requirements

• High school diploma or equivalency; prior security law enforcement experience preferred.
• Previous experience working in a shelter setting with families preferred.
• F-80 License for Fire safety & alarm system strongly preferred.
• F-02 Fire Guard License strongly preferred.
• Strong interpersonal skills.
• Good verbal and writing skills.
• CPR and First Aid certified or eligible.
• Possess a NYS Security Guard License.
• Possess or able to get an F-80 Certification within three months of the hired date.
• Calm during crisis.
• Familiarity with Microsoft Office, including Outlook, Excel, and Word.
• Ability to speak Spanish is a plus.

Benefits

• Employee Assistance Program (EAP) - free service provided to all employees and their families to help resolve personal challenges that may affect well-being, family, or career.
• Accrued sick time.

Salary Information

Budgeted salary: $20.00 - $20.00 per hour.

Work Schedule

Work position is On-Call; Hourly / Non-Exempt. Work schedule is currently in-person; must be able to meet job location schedule obligations.

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.