Medical Assistant, Colon and Rectal Surgery

Medical Assistant

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Assistant's primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.

Job Description

• Conduct pre-visit planning by reviewing and updating the patient's medical record prior to the appointment with recent test results and correspondence and determining needed services by conferring with the provider.
• Complete pre-charting of all value-based pieces up to five days prior to the patient's appointment. Send messages to the Care Team when warranted.
• Prepare patients for examination and escort them into the exam room. Preparation includes height, weight, and vital signs; updating medication list; updating allergies in record; updating personal, family, and social history; inquiring about smoking status; obtaining the reason for the visit. Assist in capturing demographic information.
• Provide other patient care services as needed/directed: keep exam rooms clean; maintain clinical supplies in exam rooms; clean and autoclave contaminated instruments; give injections or immunizations within State guidelines.
• Communicate and coordinate with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
• Actively participate in department activities: attend departmental meetings; actively participate as a team member in resolution of problems as they are identified; analyze current procedures.
• Dispose of Bio-Hazardous waste and regular waste per practice protocol.
• Maintain vaccine temperature logs, inventory and ordering of medical supplies (i.e., vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
• Perform other administrative tasks (e.g., check-in and check-out functions, opening and closing office procedures) as needed.
• Bring suggestions for improvement to the attention of Practice Managers and Providers for consideration.
• Actively participate in maintaining and/or improving quality improvement initiatives.
• Perform other related duties as assigned.

Requirements

• High School degree or equivalent required. Graduates of accredited Medical Assistant programs are strongly preferred.
• Two years of experience in a similar healthcare setting is preferred. Customer service experience is strongly preferred.
• Current BLS/CPR certification or within 60 days of hire through the American Red Cross or American Heart Association.

Physical and Sensory Requirements

Requires sitting, standing, and walking for extended periods of time (up to 8 hours at a time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.