Medical Assistant I - UHC 5th FL Clinics (19. 99 Hours or Less, Non-Benefit Bearing)

Medical Assistant

To provide technical, supportive, age-specific, and developmentally appropriate patient care functions for the assigned clinical area.

Job Description

• Assists with patient flow within the assigned outpatient clinic setting.

  • Responds in a timely manner to call-lights.
  • Provides comfort measures to patient/family.

• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.

  • Obtains vital signs. Appropriately documents chief complaint and reason for visit.
  • Uses aseptic techniques and infection control measures in the performance of duties.
  • Accurately collects excretory specimens, such as urine and feces.
  • Obtains blood samples by venipuncture.
  • Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, pH, blood glucose, UPT, and hemocult.
  • Measures and records intake and output as ordered.
  • Prepares and assists patients undergoing treatments, examinations, and procedures.
  • Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
  • Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
  • Recognizes and communicates patient needs and unusual occurrences with patients/families.

• The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.

  • Safely and properly administers medications as assigned.

• Accurately documents/communicates interventions and measurements.

• Communicates relevant information to appropriate health care provider.

• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.

• Assists with medication reconciliation as required.

• Assists in the maintenance of equipment, supplies, and the environment.

• Assists in maintaining a clean and safe environment.

• Checks equipment/supplies for expiration dates, electrical safety tags, intactness, and usability.

• Cleans equipment and returns it to its proper place.

• Reports equipment and supplies needing replacement or repair.

• Stocks rooms, carts, cabinets, etc. as assigned/requested.

• Respects and supports patient rights.

  • Serves as patient/family advocate.
    • Practices principles of patient and employee confidentiality.
    • Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.

• Practices positive customer peer relations.

  • Consistently communicates in a professional and courteous manner.
    • Reports and seeks assistance in dealing with guest complaints/concerns.
    • Establishes and maintains a positive rapport with patient/family and co-workers.
    • Consistently responds to customer requests/needs in an appropriate manner.

• Participates in and supports continuous quality improvement activities at the clinic/departmental level, as appropriate.

• Demonstrates acceptable productivity and practices cost containment.

  • Prioritizes and completes all work in an effective and efficient manner.
    • Demonstrates initiative, resourcefulness, and flexibility.
    • Effectively and efficiently uses time, equipment, and supplies.

• Functions as an interdependent and supportive team member.

  • Provides support and assistance, as appropriate.
    • With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
    • Participates in clinic meetings/activities and supports the clinical, departmental, and organizational philosophy and goals.
    • Accepts responsibility for own growth/development.
    • Participates in in-services and ongoing education programs.
    • Remains current on all in-service/education/credentials/certification requirements for position, as appropriate.
    • Exchanges constructive feedback with peers and others.
    • Conducts self-evaluation and participates in developmental goal setting.

Requirements

• High School or equivalent.
• Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program.
• CPR Certification required.

Salary Range

Actual salary commensurate with experience.

Work Schedule

19.99 hours or less, non-benefit bearing.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.