Family Nurse Practitioner (FNP)Family Nurse Practitioner needed in Minersville, PA.Titan Placement Group invites you to explore an opportunity best known for its coal mining, history, and natural beauty.Salary and Benefits<ul><li>The pay for this position starts at $100,000 and goes up based on experience</li><li>Yearly bonus based on quality and productivity</li><li>Health Insurance</li><li>Dental and Vision Insurance</li><li>Retirement package 403b with 5% match</li><li>160 hours of Paid Time Off</li><li>8 paid holidays</li><li>Continuing Medical Education with time off and allowance</li><li>Life Insurance</li><li>Eligible for Student Loan Repayment up to $50,000</li><li>Malpractice covered</li><li>License renewal & DEA covered by employer</li><li>Long Term Disability/Short Term Disability</li><li>New Graduates Welcome!</li></ul>Responsibilities<ul><li>Monday, Wednesday, Thursday, and Friday (8:00am 4:00pm) & Tuesday (10:00am 6:30pm)</li><li>Providing primary care to patients of all ages</li></ul>Requirements<ul><li>Clear and active FNP license in the state of Pennsylvania</li><li>Must be comfortable seeing patients of all ages</li></ul>About UsTitan Placement Group is a permanent placement healthcare recruiting firm that is bridging the gap between healthcare companies and high-quality candidates. We do that by utilizing our core values of communication, collaboration, and accountability. Titan Placement Group is an EEO/AA/Disability/Protected Veteran Employer. We encourage minority and female candidates to apply.If interested, please apply, or email your resume to We can always be reached by phone at .<img src="https://www.jobg8.com/Tracking.aspx?My2yA4cfbr3Og2gOsA4KAAg" width="0" height="0" />

**Family Nurse Practitioner (FNP)**

Family Nurse Practitioner needed in Minersville, PA. Titan Placement Group invites you to explore an opportunity best known for its coal mining, history, and natural beauty.

**Job Description**

- Monday, Wednesday, Thursday, and Friday (8:00 am - 4:00 pm) & Tuesday (10:00 am - 6:30 pm)
- Providing primary care to patients of all ages

**Requirements**

- Clear and active FNP license in the state of Pennsylvania
- Must be comfortable seeing patients of all ages

**Benefits**

- The pay for this position starts at $100,000 and goes up based on experience
- Yearly bonus based on quality and productivity
- Health insurance
- Dental and vision insurance
- Retirement package 403b with 5% match
- 160 hours of paid time off
- 8 paid holidays
- Continuing medical education with time off and allowance
- Life insurance
- Eligible for student loan repayment up to $50,000
- Malpractice covered
- License renewal & DEA covered by employer
- Long term disability/short term disability
- New graduates welcome!

**Community Overview**

Titan Placement Group is a permanent placement healthcare recruiting firm that is bridging the gap between healthcare companies and high-quality candidates. We do that by utilizing our core values of communication, collaboration, and accountability. Titan Placement Group is an EEO/AA/Disability/Protected Veteran Employer. We encourage minority and female candidates to apply.

Family Practice/Primary Care Nurse Practitioner

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Coordinator is responsible for planning, coordinating, directing and evaluating daily operations and guiding the unit based team. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Develops, evaluates and adjusts current and future staffing based upon patient care needs.</li><li>Assigns responsibility for patient care with the unit-based team.</li><li>Maintains departmental records for administrative and regulatory purposes.</li><li>Facilitates staff education activities (i.e. orientation, competency, skill reviews, mandatory in-servicing).</li><li>Provides input to annual performance reviews of assigned staff.</li><li>Participates in hiring and counseling staff.</li><li>Conducts customer service activities and handling of complaints - patients, families, staff or physician.</li><li>Assists with management functions on unit.</li><li>Manages daily operations within budget parameters.</li><li>Performs in depth, systematic assessment of all assigned patients.</li><li>Formulates collaborative plans of care and identifies expected patient outcomes.</li><li>Implements, evaluates and documents patient care interventions and effectiveness in accordance with care plan.</li><li>Organizes, coordinates and prioritizes patient care consistently utilizing available resources.</li><li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.</li><li>Takes active role in unit-based performance improvement and committees, as appropriate.</li><li>Maintains responsibility for own professional development through active participation in in-services and/or continuing education program.</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 4 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry and push objects up to 10 pounds. Frequently lift, carry and push objects up to 75 pounds. Transport patients weighing up to 250 lbs. via wheelchair, bed and/or stretcher with assistance when appropriate. Consistently pull up to 10 lbs. Frequently pull up to 250 lbs. with assistance when appropriate. Frequently stoop and bend, crouch, kneel and climb. Frequently reach above shoulder level. Occasional crawling. Must be able to perceive attributes of an object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist, turn objects with hands and fingers. Must be able to hear as it relates to normal conversation, and high and low frequencies. Must be able to see as it relates to general, near, far color, and peripheral vision, depth perception, and visual monotony (e.g. computer screen). EDUCATION: Registered Nurse with current license to practice in the State of Pennsylvania or seek Pennsylvania licensure through reciprocity. TRAINING AND EXPERIENCE: Two to five years nursing experience in unit specialty. Evidence of successful completion of BLS. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?qfrok%2bF1zQCIjEQAl%2f931Qi" width="0" height="0" />

**Clinical Coordinator**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

**Job Description**

- Develops, evaluates, and adjusts current and future staffing based upon patient care needs.
- Assigns responsibility for patient care with the unit-based team.
- Maintains departmental records for administrative and regulatory purposes.
- Facilitates staff education activities (i.e., orientation, competency, skill reviews, mandatory in-servicing).
- Provides input to annual performance reviews of assigned staff.
- Participates in hiring and counseling staff.
- Conducts customer service activities and handling of complaints - patients, families, staff, or physician.
- Assists with management functions on unit.
- Manages daily operations within budget parameters.
- Performs in-depth, systematic assessment of all assigned patients.
- Formulates collaborative plans of care and identifies expected patient outcomes.
- Implements, evaluates, and documents patient care interventions and effectiveness in accordance with care plan.
- Organizes, coordinates, and prioritizes patient care consistently utilizing available resources.
- Demonstrates competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.
- Takes active role in unit-based performance improvement and committees, as appropriate.
- Maintains responsibility for own professional development through active participation in in-services and/or continuing education program.

**Physical and Sensory Requirements**

- Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 4 hours at a time. Walk up to 6 hours per day; 10 minutes at a time.
- Consistently lift, carry, and push objects up to 10 pounds. Frequently lift, carry, and push objects up to 75 pounds. Transport patients weighing up to 250 lbs. via wheelchair, bed, and/or stretcher with assistance when appropriate.
- Consistently pull up to 10 lbs. Frequently pull up to 250 lbs. with assistance when appropriate. Frequently stoop and bend, crouch, kneel, and climb. Frequently reach above shoulder level. Occasional crawling.
- Must be able to perceive attributes of an object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist, turn objects with hands and fingers.
- Must be able to hear as it relates to normal conversation and high and low frequencies. Must be able to see as it relates to general, near, far color, and peripheral vision, depth perception, and visual monotony (e.g., computer screen).

**Requirements**

- Registered Nurse with current license to practice in the State of Pennsylvania or seek Pennsylvania licensure through reciprocity.
- Two to five years nursing experience in unit specialty. Evidence of successful completion of BLS.

**Equal Opportunity Employer**

St. Luke's University Health Network is an Equal Opportunity Employer.

Clinical Coordinator- Med Surg , Geisinger/St. Luke's Orwigsburg Hospital

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Urgent Care Technician within the Urgent Care / Occupational Medicine service line works in a cross-functional capacity with both clinical and non-clinical responsibilities facilitating the patient's flow into the Network and performs diversified duties for patients and practice administrator as assigned. JOB DUTIES AND RESPONSIBILITIES: • Completes the registration process by obtaining, verifying and updating patient information (demographic, financial and guarantor) • Confirms/verifies insurance benefits, obtains signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations and collects co-payments and/or any other applicable payments at point of service • Enters information into EMR systems (Epic and Systoc) including order entry and charge entry processes • Schedules patients for advanced care with specialty or primary care providers, diagnostic testing, clinical services, occupational medicine physical examinations, and Workers Compensation claims • Accompanies patient to the exam room and collects patient information, past medical history, medication review and overall health screening • Obtains vital signs, prepares patient and room, set up instruments and equipment needed to complete the visit. • Completes orders and referrals; relays instructions, provides health education and plan of care to patient / family. • Screens and monitors acuity of patients within the waiting area and prioritizes patients based on acuity and type of service • Informs care team of patients in distress and acts as a first responder in emergent situations. • Travels throughout the Network as well as to other SLUHN contracted employers for onsite Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty) • Performs drug and alcohol testing following chain of custody protocols and approved standards for urine, saliva, hair, breath, blood sample collection • Maintains competencies in techniques to obtain specimens via nasopharyngeal, nasal, oropharynx, capillary, wound, urine, etc. to perform point of care testing according to protocol and maintains and cleans rooms and equipment according to protocol and manufacture guidelines. • Complies with equipment maintenance, completes logs and calibrations according to protocols • Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 6 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry, and push objects up to 10 lb. Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher. Frequently stoop and bend and reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision. EDUCATION: High school diploma or equivalent is required. Ability to read, write, speak, and understand English required Successful completion of Medical Assistant program or equivalent hospital program (LPN/EMT/PCT, etc.) or minimum 1 year of experience as a Medical Assistant preferred. TRAINING AND EXPERIENCE: Possess a good driving record and maintain a valid PA or NJ Driver's License with basic knowledge of the Lehigh Valley and the surrounding area required. Basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities required. Successful completion of SLUHN Urgent Care Tech Training Checklist Licensure, Certifications, and Clearances required:Cardiopulmonary Resuscitation (CPR) within 30 days of employment Certified Professional Collector within 6 months of employment Spirometry Certification within 1 year of employment Occupational Hearing Conservation Certification within 1 year of employment Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?8hVWEJfzXBjZcgVvoIwsEgo" width="0" height="0" />

**Urgent Care Technician**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Urgent Care Technician within the Urgent Care / Occupational Medicine service line works in a cross-functional capacity with both clinical and non-clinical responsibilities facilitating the patient's flow into the Network and performs diversified duties for patients and practice administrator as assigned.

**Job Description**

- Completes the registration process by obtaining, verifying, and updating patient information (demographic, financial, and guarantor)
- Confirms/verifies insurance benefits, obtains signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations, and collects co-payments and/or any other applicable payments at point of service
- Enters information into EMR systems (Epic and Systoc) including order entry and charge entry processes
- Schedules patients for advanced care with specialty or primary care providers, diagnostic testing, clinical services, occupational medicine physical examinations, and Workers Compensation claims
- Accompanies patient to the exam room and collects patient information, past medical history, medication review, and overall health screening
- Obtains vital signs, prepares patient and room, sets up instruments and equipment needed to complete the visit
- Completes orders and referrals; relays instructions, provides health education, and plan of care to patient/family
- Screens and monitors acuity of patients within the waiting area and prioritizes patients based on acuity and type of service
- Informs care team of patients in distress and acts as a first responder in emergent situations
- Travels throughout the Network as well as to other SLUHN contracted employers for onsite Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty)
- Performs drug and alcohol testing following chain of custody protocols and approved standards for urine, saliva, hair, breath, blood sample collection
- Maintains competencies in techniques to obtain specimens via nasopharyngeal, nasal, oropharynx, capillary, wound, urine, etc. to perform point of care testing according to protocol and maintains and cleans rooms and equipment according to protocol and manufacturer guidelines
- Complies with equipment maintenance, completes logs, and calibrations according to protocols
- Other duties as assigned

**Requirements**

- High school diploma or equivalent is required
- Ability to read, write, speak, and understand English required
- Successful completion of Medical Assistant program or equivalent hospital program (LPN/EMT/PCT, etc.) or minimum 1 year of experience as a Medical Assistant preferred
- Possess a good driving record and maintain a valid PA or NJ Driver's License with basic knowledge of the Lehigh Valley and the surrounding area required
- Basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities required
- Successful completion of SLUHN Urgent Care Tech Training Checklist

**Licensure, Certifications, and Clearances Required**

- Cardiopulmonary Resuscitation (CPR) within 30 days of employment
- Certified Professional Collector within 6 months of employment
- Spirometry Certification within 1 year of employment
- Occupational Hearing Conservation Certification within 1 year of employment
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal

Urgent Care Technician, Kutztown Care Now (Full Time)

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Assistant's primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization. JOB DUTIES AND RESPONSIBILITIES: 1. Conducts pre-visit planning by reviewing and updating the patient's medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.2. Completes pre-charting of all value based pieces up to five days prior to patient's appointment. Sends messages to the Care Team, when warranted.3. Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information.4. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments ; gives injections or immunizations within State guidelines.5. Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.6. Actively participates in department activities: attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.7. Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.8. Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.9. Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc ) as needed.10. Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.11. Actively participates in maintaining and/or improving quality improvement initiatives.12. Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. EDUCATION: High School degree or equivalent required. Graduates of accredited Medical Assistant programs are strongly preferred. TRAINING AND EXPERIENCE: Two years of experience in similar healthcare setting is preferred. Customer service experience is strongly preferred. BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association. Where applicable, a 30/60/90 day on-boarding checklist will be completed during the on-boarding process for new or transferred employees to confirm mastery of skills relevant to the service line. This on-boarding checklist will be acknowledged by practice leadership or a provider when appropriate; records will be retained at the practice location. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?ZTa6WDOx8SPgYxM%2fLFDvowd" width="0" height="0" />

**Medical Assistant**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Medical Assistant's primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.

**Job Description**

- Conduct pre-visit planning by reviewing and updating the patient's medical record prior to the appointment with recent test results and correspondence and determining needed services by conferring with the provider.
- Complete pre-charting of all value-based pieces up to five days prior to the patient's appointment. Send messages to the Care Team when warranted.
- Prepare patients for examination and escort them into the exam room. Preparation includes height, weight, and vital signs; updating medication list; updating allergies in record; updating personal, family, and social history; inquiring about smoking status; obtaining the reason for the visit; and assisting in capturing demographic information.
- Provide other patient care services as needed/directed: keep exam rooms clean; maintain clinical supplies in exam rooms; clean and autoclave contaminated instruments; give injections or immunizations within State guidelines.
- Communicate and coordinate with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
- Actively participate in department activities: attend departmental meetings; actively participate as a team member in resolution of problems as they are identified; analyze current procedures.
- Responsible for disposing of bio-hazardous waste and regular waste per practice protocol.
- Maintain vaccine temperature logs, inventory and ordering of medical supplies (i.e., vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
- Perform other administrative tasks (e.g., check-in and check-out functions, opening and closing office procedures) as needed.
- Bring suggestions for improvement to the attention of Practice Managers and Providers for consideration.
- Actively participate in maintaining and/or improving quality improvement initiatives.
- Other related duties as assigned.

**Requirements**

- High School degree or equivalent required.
- Graduates of accredited Medical Assistant programs are strongly preferred.
- Two years of experience in a similar healthcare setting is preferred. Customer service experience is strongly preferred.
- BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association. 

**Physical and Sensory Requirements**

Requires sitting, standing, and walking for extended periods of time (up to 8 hours at a time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.

Medical Assistant - Geisinger St. Luke's Multispecialty, Orwigsburg

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. As a Physical Therapist Assistant, Outpatient, you will work with patients who need to improve their mobility and function. You will direct patients in executing a plan of care established and supervised by a Physical Therapist. You will also document their progress and report any issues or concerns. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Follow the treatment plan established by the physical therapist and adjust it as needed</li><li>Assist patients with exercises, manual therapy, modalities, and other interventions</li><li>Educate patients and their families on home exercises, precautions, and self-care</li><li>Monitor patients' vital signs, pain level, and response to treatment</li><li>Record patients' outcomes, goals, and discharge plans</li><li>Communicate effectively with the physical therapist and other team members</li><li>Maintain a clean, safe, and organized work environment</li><li>Comply with all ethical, legal, and professional standards</li><li>Participate in continuing education and professional development activities</li><li>Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. </li><li>Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. </li><li>Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). </li><li>Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.</li><li>Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.</li><li>Complies with Network and departmental policies regarding attendance and dress code. </li><li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.</li><li>Attend meetings as designated or requested.</li><li>Accurately bills patient's accounts for services rendered</li><li>Provides in-services to PT department staff and others</li><li>Participates in QI data collection/planning</li><li>Attends multi-disciplinary meetings as applicable</li><li>Cleans and orders supplies, as assigned by facility director, for daily operations</li><li>Other related duties as assigned, e.g. peer record review</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Must be able to sit for up to ninety minutes at a time. Able to stand for thirty to forty-five minutes consecutively. Must be able to use hands/fingers to manipulate dials on machines. Must have the ability to occasionally stoop/bend, squat, crouch, kneel and reach above shoulder level. Must have the ability to lift/move patients up to 50 lbs., push/pull patients weighing up to 50 lbs. Must be capable of tactile sensation as it relates to feeling for muscle spasms, texture and skin temperature. Must have the ability to hear as it relates to normal conversation. Must be capable of seeing as it relates to general vision, depth perception, and peripheral vision EDUCATION: Associate's degree in an accredited physical therapy assistant program is required. TRAINING AND EXPERIENCE: Successful completion of certified physical therapist assistant program and affiliations. Experience in outpatient physical therapy setting preferred. Knowledge of anatomy, physiology, kinesiology, and pathology. Ability to follow instructions, work independently, and collaborate with others. Excellent verbal and written communication skills. Compassionate, patient, and respectful attitude. Current license and certification as a physical therapy assistant in PA and/or NJ. Active CPR certification required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?My2yA4cfbr2kbigs9Bus4gg" width="0" height="0" />

**Physical Therapist Assistant, Outpatient**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

As a Physical Therapist Assistant, Outpatient, you will work with patients who need to improve their mobility and function. You will direct patients in executing a plan of care established and supervised by a Physical Therapist. You will also document their progress and report any issues or concerns.

**Job Description**

- Follow the treatment plan established by the physical therapist and adjust it as needed
- Assist patients with exercises, manual therapy, modalities, and other interventions
- Educate patients and their families on home exercises, precautions, and self-care
- Monitor patients' vital signs, pain level, and response to treatment
- Record patients' outcomes, goals, and discharge plans
- Communicate effectively with the physical therapist and other team members
- Maintain a clean, safe, and organized work environment
- Comply with all ethical, legal, and professional standards
- Participate in continuing education and professional development activities
- Maintain confidentiality of all materials handled within the Network/Entity as well as the proper release of information
- Comply with Network and departmental policies regarding issues of employee, patient, and environmental safety and follow appropriate reporting requirements
- Demonstrate/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external)
- Demonstrate Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety
- Demonstrate financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices
- Comply with Network and departmental policies regarding attendance and dress code
- Demonstrate competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated
- Attend meetings as designated or requested
- Accurately bill patients' accounts for services rendered
- Provide in-services to PT department staff and others
- Participate in QI data collection/planning
- Attend multi-disciplinary meetings as applicable
- Clean and order supplies, as assigned by facility director, for daily operations
- Other related duties as assigned, e.g., peer record review

**Requirements**

- Associate's degree in an accredited physical therapy assistant program is required
- Successful completion of certified physical therapist assistant program and affiliations
- Experience in outpatient physical therapy setting preferred
- Knowledge of anatomy, physiology, kinesiology, and pathology
- Ability to follow instructions, work independently, and collaborate with others
- Excellent verbal and written communication skills
- Compassionate, patient, and respectful attitude
- Current license and certification as a physical therapy assistant in PA and/or NJ
- Active CPR certification required

**Physical and Sensory Requirements**

Must be able to sit for up to ninety minutes at a time. Able to stand for thirty to forty-five minutes consecutively. Must be able to use hands/fingers to manipulate dials on machines. Must have the ability to occasionally stoop/bend, squat, crouch, kneel, and reach above shoulder level. Must have the ability to lift/move patients up to 50 lbs., push/pull patients weighing up to 50 lbs. Must be capable of tactile sensation as it relates to feeling for muscle spasms, texture, and skin temperature. Must have the ability to hear as it relates to normal conversation. Must be capable of seeing as it relates to general vision, depth perception, and peripheral vision.

Full Time Outpatient Physical Therapist Assistant

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Registered Nurse or Social Worker Care Manager is responsible for coordinating the complex discharge planning needs of patients, as well as to provide supportive counseling, psycho-social assessment, and interventions for designated patient populations across the continuum of care. Also works with the providers, registered nurse care managers, social workers, and multi-disciplinary care teams to facilitate the achievement of desired patient, quality, and financial outcomes. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Assesses the patient's needs, goals, and barriers in relation to the patient's clinical condition, psychosocial environment, and socioeconomic resources.</li><li>Collaborates with the multidisciplinary team to plan, implement and evaluate the patient's plan of care through rounding or other methods.</li><li>Collaborates with the patient, family or other caregivers, and multidisciplinary team to design a discharge plan respective of the patient's needs and goals. Re-evaluates and revises discharge plan of care as additional information is obtained or goals change. </li><li>Proactively considers options such as palliative care, home care and other services that work to keep the patient as healthy as possible in the outpatient setting, minimizing the risk of re-admissions.</li><li>Works as a team with other members of care management, including but not limited to: Social workers, assistants, coordinators, utilization management staff, and director.</li><li>Facilitates communication among all treatment team members.</li><li>Manages length of stay by proactively identifying and mitigating issues and barriers to care and a successful discharge plan.</li><li>Monitors risk assessment using available tools and implements discharge interventions accordingly, minimizing risk of readmission.</li><li>Identifies patients with an unplanned readmission and completes root cause analysis.</li><li>Collaborates with Outpatient Care Managers to identify patients for handover and post discharge follow up.</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Sitting for one to two hours at a time, walk on all surfaces for up to five hours a day, and climb stairs. Must be capable of driving a car and have the ability to finger and handle objects frequently. Occasionally firmly grasp, twist, and turn objects with hands and fingers. May be required to lift, carry, push, and/or pull objects weighing up to 75 pounds. Occasionally stoops, bends, squats, kneels and reaches above shoulder level. Staff must have the ability to hear as it relates to normal conversations and high and low frequencies and to touch as related to telephone and computer keyboard. EDUCATION: MSW or equivalent from an accredited school of social work. Current NJ SW license if working at St. Luke's Warren Campus. May hire per diem BSW's currently in school within 6 months of completing MSW. If primary coverage area is OB, membership in the National Organization of Perinatal Social Workers is required.OR:Graduate of professional nursing program. Registered Nurse with current license to practice in the State of Pennsylvania or seeking Pennsylvania licensure through reciprocity. NJ RN licensure required for Warren Campus. Advanced degree preferred. BSN required or obtained within 3 years of hire, MSN and/or Case Management Certification preferred. TRAINING AND EXPERIENCE: Preference is for at least two years of experience as an RN or Social Worker in an acute hospital setting. Previous care management experience is preferred. Strong critical thinking skills. Ability to maintain collaborative and effective working relationships. Able to assert needs to patients, families, physicians, and other members of the interdisciplinary team while maintaining established rapport and relationships. Knowledge of medical terminology required. Ability to communicate both verbally and in written forms. Basic computer skills required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?jMqhyc3lvGyF%2fCKyGKl6bQn" width="0" height="0" />

**Registered Nurse or Social Worker Care Manager**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Registered Nurse or Social Worker Care Manager is responsible for coordinating the complex discharge planning needs of patients, as well as providing supportive counseling, psycho-social assessment, and interventions for designated patient populations across the continuum of care. This role also works with the providers, registered nurse care managers, social workers, and multi-disciplinary care teams to facilitate the achievement of desired patient, quality, and financial outcomes.

**Job Description**

- Assesses the patient's needs, goals, and barriers in relation to the patient's clinical condition, psychosocial environment, and socioeconomic resources.
- Collaborates with the multidisciplinary team to plan, implement, and evaluate the patient's plan of care through rounding or other methods.
- Collaborates with the patient, family or other caregivers, and multidisciplinary team to design a discharge plan respective of the patient's needs and goals. Re-evaluates and revises discharge plan of care as additional information is obtained or goals change.
- Proactively considers options such as palliative care, home care, and other services that work to keep the patient as healthy as possible in the outpatient setting, minimizing the risk of re-admissions.
- Works as a team with other members of care management, including but not limited to: social workers, assistants, coordinators, utilization management staff, and director.
- Facilitates communication among all treatment team members.
- Manages length of stay by proactively identifying and mitigating issues and barriers to care and a successful discharge plan.
- Monitors risk assessment using available tools and implements discharge interventions accordingly, minimizing risk of readmission.
- Identifies patients with an unplanned readmission and completes root cause analysis.
- Collaborates with Outpatient Care Managers to identify patients for handover and post-discharge follow-up.

**Requirements**

- MSW or equivalent from an accredited school of social work. Current NJ SW license if working at St. Luke's Warren Campus. May hire per diem BSWs currently in school within 6 months of completing MSW. If primary coverage area is OB, membership in the National Organization of Perinatal Social Workers is required.

- OR: Graduate of professional nursing program. Registered Nurse with current license to practice in the State of Pennsylvania or seeking Pennsylvania licensure through reciprocity. NJ RN licensure required for Warren Campus. Advanced degree preferred. BSN required or obtained within 3 years of hire; MSN and/or Case Management Certification preferred.

**Training and Experience**

- Preference is for at least two years of experience as an RN or Social Worker in an acute hospital setting. Previous care management experience is preferred. Strong critical thinking skills. Ability to maintain collaborative and effective working relationships. Able to assert needs to patients, families, physicians, and other members of the interdisciplinary team while maintaining established rapport and relationships. Knowledge of medical terminology required. Ability to communicate both verbally and in written forms. Basic computer skills required.

Inpatient Care Manager, Registered Nurse or Social Worker (MSW), Per Diem, Miners Campus

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Environmental Services Aide performs the general and aseptic cleaning and sanitizing of patient rooms, auxiliary room and other specified areas throughout the hospital, using proper cleaning guidelines and procedures. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Uses appropriate cleaning supplies and chemical according to departmental procedures.</li><li>Cleans and prepares patient rooms, beds, stretchers, other assigned areas in a timely and efficient manner.</li><li>Scrubs, mops, and buffs floor.</li><li>Dusts and polishes furniture.</li><li>Cleans glass interior windows, woodwork, toilets, washrooms, and fixtures.</li><li>Cleans sinks in kitchen and cleans tables and dining area.</li><li>Removes trash from areas to designated trash stations.</li><li>Uses safe and proper cleaning procedures.</li><li>Ability to follow all applicable schedules, sanitation and safety requirements.</li><li>Attends 85% of Environmental Services Department monthly staff meetings annually.</li><li>Maintains assigned area in a neat, clean and sanitary condition.</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Walks for up to 6-7 hours/day; 1 to 4 hours at a time. Stands for 1-2 hours/day; 0 to 1 hours at a time. Occasional firm grasping. Occasional lifting up to 25 lbs. Occasionally carries up to 25 lbs. Frequent pushing and pulling up to 50 lbs. Occasionally stoop, bend, squat and kneel. Occasional crouching. Frequently reaches above shoulder level. Hearing as it relates to normal conversation and seeing as it relates to general and near vision. EDUCATION: High school diploma or G.E.D. equivalency preferred. TRAINING AND EXPERIENCE: Three to six months of experience in housekeeping in either a hospital or institutional setting preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?QDLwkx2Tt%2fjOj9WSq%2fe%2bSAs" width="0" height="0" />

**Environmental Services Aide**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

**Job Description**

- Performs general and aseptic cleaning and sanitizing of patient rooms, auxiliary rooms, and other specified areas throughout the hospital, using proper cleaning guidelines and procedures.
- Uses appropriate cleaning supplies and chemicals according to departmental procedures.
- Cleans and prepares patient rooms, beds, stretchers, and other assigned areas in a timely and efficient manner.
- Scrubs, mops, and buffs floors.
- Dusts and polishes furniture.
- Cleans glass interior windows, woodwork, toilets, washrooms, and fixtures.
- Cleans sinks in the kitchen and cleans tables and dining areas.
- Removes trash from areas to designated trash stations.
- Uses safe and proper cleaning procedures.
- Ability to follow all applicable schedules, sanitation, and safety requirements.
- Attends 85% of Environmental Services Department monthly staff meetings annually.
- Maintains assigned area in a neat, clean, and sanitary condition.

**Requirements**

- High school diploma or G.E.D. equivalency preferred.
- Three to six months of experience in housekeeping in either a hospital or institutional setting preferred.

**Physical and Sensory Requirements**

- Walks for up to 6-7 hours/day; 1 to 4 hours at a time.
- Stands for 1-2 hours/day; 0 to 1 hours at a time.
- Occasional firm grasping.
- Occasional lifting up to 25 lbs.
- Occasionally carries up to 25 lbs.
- Frequent pushing and pulling up to 50 lbs.
- Occasionally stoops, bends, squats, and kneels.
- Occasional crouching.
- Frequently reaches above shoulder level.
- Hearing as it relates to normal conversation and seeing as it relates to general and near vision.

Environmental Services Aide - FT Evenings

Overview: Scope of Responsibilities: Oversees operations of the Pharmacy department. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals. Job Summary: Responsible for the implementation and adherence to the HealthDirect Standard of Practice as it relates to the provision of the highest quality health care service to our customers. Responsibilities: Follows the HealthDirect Standard of Practice to dispense prescriptions Performs all quality assurance steps to insure a technically accurate prescription is dispensed. Reports dispensing incidents in a timely manner, in accordance with company guidelines Follows all State and Federal regulations governing the practice of Pharmacy Oversees the initial submission, resubmission and collection of all third party claims Manages and balances the pharmacy inventory to ensure maximum turns while still remaining in-stock for customer needs. Insures prescription files and other manual records are maintained in accordance with all state and federal guidelines Insure outstanding customer service is exhibited by all employees at all times Insure all loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention Oversees the maintenance of the pharmacy department to insure a clean and professional environment Maintains and develops professional relationships with doctors and others in the health service professions Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice Maintains confidentiality regarding all patient information Facilitates communication between professional staff and pharmacy personnel. Work on-call schedule, where applicable Interacts with Facility Manager in the appropriate completion of hiring practices, performance reviews and disciplinary actions of pharmacy department personnel. Perform MTM, IMMR, short stay reviews, delivery at discharge, and other clinical functions to support consultant pharmacists and maintain compliance at customer locations. Assists in meeting or exceeding budgetary sales guidelines and operating the pharmacy within said guidelines Interface with various auditors and outside agencies, as needed Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications: Education: Minimum: BS or Pharm D degree in Pharmacy Job Requirements: Possess and maintain a valid State License and current registration to practice Pharmacy Ability to stand/walk throughout majority of shift Job Skills Required: Strong customer service and communication skills Strong Organizational skills Basic keyboarding skills Compensation: $120,000-130,000 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. <img src="https://www.jobg8.com/Tracking.aspx?8hVWEJfzXBgtf7bAWPdNqQo" width="0" height="0" />

**Pharmacy Department Manager**

Join our dynamic team as a Pharmacy Department Manager. This position oversees the operations of the Pharmacy department, relying on experience and professional judgment to plan and accomplish assigned tasks and goals.

**Job Description**

- Responsible for the implementation and adherence to the HealthDirect Standard of Practice as it relates to the provision of the highest quality health care service to our customers.
- Follows the HealthDirect Standard of Practice to dispense prescriptions.
- Performs all quality assurance steps to ensure a technically accurate prescription is dispensed. Reports dispensing incidents in a timely manner, in accordance with company guidelines.
- Follows all State and Federal regulations governing the practice of Pharmacy.
- Oversees the initial submission, resubmission, and collection of all third-party claims.
- Manages and balances the pharmacy inventory to ensure maximum turns while still remaining in-stock for customer needs.
- Ensures prescription files and other manual records are maintained in accordance with all state and federal guidelines.
- Ensures outstanding customer service is exhibited by all employees at all times.
- Ensures all loss prevention policies are followed by all employees and reports deviations from said policies to Loss Prevention.
- Oversees the maintenance of the pharmacy department to ensure a clean and professional environment.
- Maintains and develops professional relationships with doctors and others in the health service professions.
- Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice.
- Maintains confidentiality regarding all patient information.
- Facilitates communication between professional staff and pharmacy personnel.
- Works on-call schedule, where applicable.
- Interacts with Facility Manager in the appropriate completion of hiring practices, performance reviews, and disciplinary actions of pharmacy department personnel.
- Performs MTM, IMMR, short stay reviews, delivery at discharge, and other clinical functions to support consultant pharmacists and maintain compliance at customer locations.
- Assists in meeting or exceeding budgetary sales guidelines and operating the pharmacy within said guidelines.
- Interfaces with various auditors and outside agencies, as needed.
- Responsible for completing all mandatory and regulatory training programs.
- Performs other duties as assigned.

**Requirements**

- Minimum: BS or Pharm D degree in Pharmacy.
- Possess and maintain a valid State License and current registration to practice Pharmacy.
- Ability to stand/walk throughout the majority of shift.

**Job Skills Required**

- Strong customer service and communication skills.
- Strong organizational skills.
- Basic keyboarding skills.

**Compensation**

- $120,000 - $130,000 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

Pharmacist

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Environmental Services Aide performs the general and aseptic cleaning and sanitizing of patient rooms, auxiliary room and other specified areas throughout the hospital, using proper cleaning guidelines and procedures. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Uses appropriate cleaning supplies and chemical according to departmental procedures.</li><li>Cleans and prepares patient rooms, beds, stretchers, other assigned areas in a timely and efficient manner.</li><li>Scrubs, mops, and buffs floor.</li><li>Dusts and polishes furniture.</li><li>Cleans glass interior windows, woodwork, toilets, washrooms, and fixtures.</li><li>Cleans sinks in kitchen and cleans tables and dining area.</li><li>Removes trash from areas to designated trash stations.</li><li>Uses safe and proper cleaning procedures.</li><li>Ability to follow all applicable schedules, sanitation and safety requirements.</li><li>Attends 85% of Environmental Services Department monthly staff meetings annually.</li><li>Maintains assigned area in a neat, clean and sanitary condition.</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Walks for up to 6-7 hours/day; 1 to 4 hours at a time. Stands for 1-2 hours/day; 0 to 1 hours at a time. Occasional firm grasping. Occasional lifting up to 25 lbs. Occasionally carries up to 25 lbs. Frequent pushing and pulling up to 50 lbs. Occasionally stoop, bend, squat and kneel. Occasional crouching. Frequently reaches above shoulder level. Hearing as it relates to normal conversation and seeing as it relates to general and near vision. EDUCATION: High school diploma or G.E.D. equivalency preferred. TRAINING AND EXPERIENCE: Three to six months of experience in housekeeping in either a hospital or institutional setting preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?My2yA4cfbr2eRS50kC7QXQg" width="0" height="0" />

Environmental Services Aide (EVS, Housekeeping) - Geisinger St. Luke's Hospital - Geisinger St. Luke's Hospital (Full Time, mid-

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services. JOB DUTIES AND RESPONSIBILITIES:<ul><li>Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions.</li><li>Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests).</li><li>Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process.</li><li>Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes.</li><li>Supports other practice-based team members by promptly addressing in-basket clerical pool messages.</li><li>Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests.</li><li>Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical inquiries.</li><li>Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments.</li><li>Other duties as assigned.</li></ul> PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: High School graduate or equivalent required.Preference given to graduates of administrative training programs. TRAINING AND EXPERIENCE: Competencies required:<ul><li>Excellent communication, facilitation, and presentation skills</li><li>Focused on compliance</li><li>Demonstrates continuous growth</li><li>Quality-driven</li><li>Service-oriented</li><li>Excels at time management</li><li>Ability to communicate to patients concisely and clearly</li><li>Ability to listen, express compassion and empathy, and communicate with a patient centric mindset</li></ul> Minimum one year practice-based experience or in a similar healthcare setting preferred.Customer Service experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer. <img src="https://www.jobg8.com/Tracking.aspx?wLW583QeaD5WOW%2fGaV%2fcgQj" width="0" height="0" />

**Patient Concierge**

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.

**Job Description**

- Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions.
- Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests).
- Delivers waiting room concierge service and provides hands-on support to patients utilizing the kiosk check-in process.
- Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes.
- Supports other practice-based team members by promptly addressing in-basket clerical pool messages.
- Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests.
- Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time-sensitive clinical inquiries.
- Maintains a solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments.
- Other duties as assigned.

**Requirements**

- High School graduate or equivalent required.
- Preference given to graduates of administrative training programs.
- Minimum one year practice-based experience or in a similar healthcare setting preferred.
- Customer service experience preferred.

**Training and Experience**

Competencies required:

- Excellent communication, facilitation, and presentation skills
- Focused on compliance
- Demonstrates continuous growth
- Quality-driven
- Service-oriented
- Excels at time management