Clinical Supervisor: Nursing

Clinical Supervisor - Nursing

At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion, and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento Counties.

Our clinicians are not only dedicated to the patients we serve but to each other. The proof is in our outcomes: hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%.

21HHS has set a new standard for employee satisfaction in the home health industry, achieving industry-leading engagement results. Recognized as a 2024 Top Workplace, 21HHS fosters a supportive and empowering work environment through open communication, professional growth opportunities, and a culture of recognition.

Key accomplishments include:

• San Francisco Chronicle's Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among Home Health Agencies.
• Nationwide Healthcare Recognition: Ranked 12th among medium-sized healthcare companies and 1st among Home Health Agencies.

Positive reviews from patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed further validate 21HHS's commitment to quality care and workplace excellence. By prioritizing employee engagement and satisfaction, 21HHS attracts top talent and ensures exceptional care for its patients, cementing its status as a leader in the home health industry.

All opportunities at 21HHS require you to be in the field visiting patients' homes. We do not offer work from home/remote opportunities unless noted.

Job Description

• Responsible for in-field oversight of clinicians who provide care and treatment to patients in their place of residence.
• Handle incoming calls timely and follow up as necessary to ensure appropriate actions are taken to meet internal and external customer needs.
• Coordinate training and educational programs for nurses within the field to improve clinical outcomes and competencies.
• Assess staff learning needs and formulate specific plans and goals for the next evaluation period with employees.
• Perform administrative call duties and serve as a role model and resource for staff.
• Function as the first point of contact for field clinicians to assist in patient care escalations.
• Coordinate at least bi-weekly case conferences with the clinical team to discuss patients' progress and revise care plans as needed.
• Review and evaluate each case by reviewing services provided by clinicians, conducting conferences, record reviews, discussing and verifying impressions, instructing and guiding clinicians to promote effective performance and delivery of quality home care services.
• Review patients' clinical diagnosis, medications, procedures, and clinical course.
• Assist clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing a plan of care.

Requirements

• Two years' management or supervisory experience within the past five years in a healthcare setting, preferably in home health.
• Graduate of an accredited school of nursing; Bachelor's Degree preferred.
• Current CA Registered Nurse License (RN).
• Current Basic Life Support (BLS) Card.
• Valid CA Driver's License with an acceptable driving record. All licenses and certifications must be current at the time of hire and sustained throughout your employment.

Benefits

• Wage range for Clinical Supervisor: $143,000.00 plus a generous annual bonus of $40,000.00, paid quarterly. Starting pay is commensurate with relevant experience above the minimum requirements.
• Generous bonus incentive plans.
• Comprehensive health benefits.
• 401k with up to 4% match.
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts (FSA), Pet Insurance, and more!

21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.