Insurance Verification Coordinator

Insurance Verification Coordinator

The Insurance Verification Coordinator is responsible for verifying insurance and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor.

Job Description

• Work with third-party insurance verification company to ensure patient insurance is verified in a timely manner.
• Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc.
• Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes.
• Provide exceptional customer service while interacting with staff, insurance providers, and patients over the phone, in person, and through electronic communication.
• Communicate with patients, over the phone or in person, to help them understand the cost associated with treatment.
• Update and maintain patient insurance information within OMSVision.
• Adhere to deadlines and prioritize work against the patient schedule.
• Other related duties as assigned.

Requirements

• High School Diploma or equivalent required.
• Associates degree or vocational school training preferred.
• At least one year of relevant experience required.
• Knowledge of medical and dental terminology.
• Knowledge of medical and dental insurance benefits.
• Knowledge of medical and dental coding.
• Experience with Dental Practice Management Software.
• Experience with Microsoft Excel.

Benefits

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Competitive pay, bonus potential, and annual merit reviews
• 401(k) Plan with Company Match
• Health Savings Account (HSA) with HDHP health plans
• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance
• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Long and Short Term Disability Plans