Medical Assistant

Medical Assistant

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

Job Description

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Ensure accurate medication preparation and administration techniques.
• Understand medication dosages, routes of administration, and potential side effects.
• Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new clinic team members.

Requirements

• High school diploma required.
• Medical Assisting certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant, preferably in a primary care setting.
• Basic Life Support (BLS) Certification: American Heart Association or American Red Cross BLS certification. CPR, ACLS certifications, or online only classes are not accepted.
• Compassionate, authentic, and patient-focused: Supports patients through kindness; demonstrating understanding for others and contributing to creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross-collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn NextGen as well as other business systems.

Benefits

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefit offerings including health, dental, and vision coverage, company-paid short-term disability, and optional pet insurance.
• 401k match after one year of service.
• Access to our primary care (depending on location).
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. We are committed to creating a strong sense of belonging for all team members. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.