Office Nurse Manager

Manager of Clinical Operations

Join our dynamic team at Columbia Medical Group, where we are consistently named the best hospital. Lexington Medical Center anchors an expansive health care network that includes nearly 600 physicians and advanced practice providers at nearly 80 locations across the Midlands of South Carolina, making it the region's third largest employer. From general medicine and orthopaedics to oncology, cardiology, and neurosurgery, our dedicated professionals combine the highest quality care with advanced medicine and state-of-the-art technology to help patients achieve the best possible outcomes. Our postgraduate medical education programs include family medicine and transitional year residencies.

Job Description

• Ensure a safe, efficient, cost-effective, and high-quality patient care environment.
• Recruit, hire, and oversee orientation and training for all clinical and ancillary staff of the practice.
• Manage administrative and operational responsibilities including clinical compliance, maximizing patient flow, and optimizing the work environment to facilitate open communication and professional excellence.
• Provide excellent customer service to external and internal customers.
• Review and monitor patient and customer satisfaction, developing action plans with staff to meet satisfaction goals.
• Build and strengthen relationships based on mutual respect and trust.
• Foster cooperation, open communication, and collaborative decision-making among peers and staff.
• Serve as patient and family advocate.
• Measure and monitor employee satisfaction, developing action plans with staff to drive improvement.
• Ensure that the practice stays within budget parameters.
• Prepare reports and statistical summaries for physicians and Operations Director or Division Administrator as requested.
• Develop employees by offering challenging growth opportunities and managing performance.
• Evaluate staff performance for probationary period and annual performance appraisals.
• Reallocate staff among teams as needed to meet patient care needs.
• Ensure all personal certification and mandatory education requirements are met.

Requirements

• Minimum Education: Bachelor's Degree in Nursing.
• Minimum Years of Experience: 3 years of clinical experience with demonstrated supervisory experience.
• Required Certifications/Licensure: Current RN license to practice in the state of South Carolina.
• Maintain current CPR certification.

Benefits

• Day one medical, dental, and life insurance benefits.
• Health care and dependent care flexible spending accounts (FSAs).
• Employees are eligible for enrollment into the 403(b) match plan day one, with LHI matching dollar for dollar up to 6%.
• Employer-paid life insurance equal to 1x salary.
• Employee may elect supplemental life insurance with low-cost premiums up to 3x salary.
• Adoption assistance.
• Employer-paid short-term disability and long-term disability coverage after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, remaining compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, recruiting, selecting, onboarding, and employing all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy-related conditions. LMC endeavors to upgrade and promote employees from within the hospital where possible.