CASE MANAGER - MANN PLACE - F/T POSITION

Case Manager

The Lord's Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate, and effective services to homeless men, women, and children in our community. We are an organization committed to building a varied workplace welcoming to people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida.

What makes us one of the best places to work, besides having mission-focused employees who live our core values?

Job Description

• Oversee the short-term housing program at the Mann Campus Recovery Center to ensure that all residents are receiving the appropriate services that will help them end their homelessness.
• Collaborate with all Mann Campus staff to integrate its programs and services into the residential programs.
• Provide direct client service.
• Provide a preliminary assessment and evaluation of all documentation to satisfy eligibility requirements prior to clients being admitted to the facility.
• Work closely with Mann Campus staff to ensure issues with program participants are effectively coordinated.
• Coordinate all ancillary services as required, including coordinating with substance abuse providers, life skill classes, job skill assessment and training, off-site counseling services, and any other services deemed necessary to resolve a resident's homelessness.
• Ensure timely documentation in resident files.
• Ensure that residents follow all facility rules and regulations to provide a safe atmosphere.
• Track all residents' services for the purpose of measuring the success of the program in accordance with program goals and objectives, grant compliance, and government regulations.
• Serve as a liaison with other programs within the agency and the community, including attendance at monthly program meetings and select community meetings.
• Perform additional duties as assigned by the Mann Campus Supervisor according to business needs.

Staff are expected to integrate and adopt the principles of a Recovery Oriented System of Care in their delivery of services. Recovery-oriented services are:

• Strength-based approaches that promote hope
• Anchored in the community
• Person- and family-directed
• Supportive of multiple pathways toward recovery
• Based on family inclusion and peer culture, support, and leadership
• Individualized approaches that are holistic, culturally competent, and trauma-informed
• Focused on the needs, safety, and resilience of the participants that we serve
• Approaches that encourage choice
• Grounded in partnership and transparency
• Focused on supporting people with creating a meaningful, fulfilling life in their community

Requirements

• Bachelor's degree in social work, psychology, or mental health counseling required.
• Ability to pass a Level II DCF background screening.
• Previous shelter experience strongly preferred.
• Excellent verbal and written communication skills.
• Excellent computer skills, including a working knowledge of Office 97 or higher required.
• Requires ability to operate business equipment used daily within the organization.
• Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes.
• Requires completion of certification training within the first 90 days of employment.
• May require safely lifting up to 15 lbs. as donations are received frequently.
• Maintain a valid Florida State driver's license with a satisfactory driving record and eligibility for coverage under any applicable Company insurance.

Benefits

• Generous paid time off including vacation, sick leave, and holidays
• Maternity/Paternity Leave
• 401k with a 3 percent automatic employer contribution
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances
• Employee assistance
• Tuition Reimbursement
• Flexible work environment
• And much, much more!