Medical Assistant or LPN - Magazine

Medical Assistant

Join our team at MyMichigan Health, where we are dedicated to providing high-quality, compassionate patient care. This position offers competitive wages and a comprehensive benefits package for eligible employees.

Job Description

• Under direct supervision of the provider, responsible for patient assessment and care, and maintaining appropriate documentation.
• Must have basic knowledge of specialty and/or primary care and be able to assess, plan, implement, and evaluate care for patients.
• Responsible for coordinating care to assure high quality, compassionate patient care is provided.
• Maintain and oversee patients at the office locations and act as the liaison with other organizations and departments.
• Order all medical, pharmacy supplies, and office supplies to manage patient care.
• Assure compliance with all policies/procedures of MyMichigan Health and follow OSHA guidelines, CLIA regulations, and all appropriate regulatory agencies.
• Coordinate with and train any new employees, students, and float staff as required.
• Provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high-risk patients.
• Educate on prescriptions and teach the patient and family the reasons for the medication and side effects.
• Coordinate and ensure continuity of care with other providers.
• May perform general office duties (keyboarding, filing, telephone, computer, and office equipment) as needed.

Responsibilities

A Day in the Life of a Medical Assistant at MyMichigan Health:

• (30%) Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs, and refers patients for consults and/or testing and insurance pre-certification and documentation.

• (30%) Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to orders reconciliation, secure messaging (if available), and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.

• (20%) Assists provider with examinations and procedures.

• (20%) Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

Other Duties and Responsibilities

• Provides complete patient assessment as indicated within the scope of the practice.

• Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. In some practices may be required to demonstrate competency to assist with procedures such as electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST).

• Assists in maintaining a clean and safe environment for patients and co-workers. If applicable, may be required to travel to satellite clinics.

• Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff.

• Demonstrates critical thinking for patient management.

• Maintains a high level of confidentiality and ensures patient's rights in accordance with proper procedures and in compliance with HIPAA.

• May be asked to perform clerical duties - filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient's medical records. Orders supplies and medications.

• Maintains a system for accurately documenting and coding in the medical record as appropriate and per policy. Participate in annual review for quality and completeness as necessary.

• Provides for the age-specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation, and peer feedback.

• Performs other related duties as assigned.

• MyMichigan Health is a technology-driven organization; employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

• BLS - Basic Life Support Required

Requirements

• High School Diploma or GED
• Equivalent Experience - within 3 months of hire or transfer
• Medical Assistant Certification Required Equivalent Experience - As required by Medicare and Medicaid Services (CMS) to be employed through MidMichigan Health all Medical Assistants must possess one of the following active certification/licensure:
  • Registered Medical Assistant (RMA) through American Medical Technologist (AMT)
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
  • OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA), etc. Prefer completion of a Medical Assistant program through an accredited organization.
  • Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic through the State of Michigan.
  • Registered Radiologic Technologist through American Registry of Radiologic Technologists (ARRT).

Experience, Training, and Skills

• Excellent interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Mandatory OSHA training must be done annually according to the Exposure Control Plan.

• Knowledge of medical office policies, practices, and procedures as normally acquired through three to five years working in the health care system or similar setting.

• Previous experience in a physician clinic setting preferred.

Physical/Mental Requirements and Typical Working Conditions

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief, and death.

• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

• Is able to move freely about the facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

• Overall vision and hearing are necessary with or without assisted device(s).

• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

• Some exposure to bloodborne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance, and ability to stay awake.

• Overall dexterity is required including handling, reaching, grasping, fingering, and feeling. May require repetition of these movements on a regular to frequent basis.

• Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs., and/or walk/stand/push/pull of arm/leg controls.