Clinical Lead RN- Gastroenterology Medical Practice - Poughkeepsie, NY

Medical Practice Clinical Lead RN

$7,500 sign-on bonus for full-time externals only, pro-rated for part-time. This position is in the Gastroenterology department covering our office locations in Carmel, Rhinebeck, and Poughkeepsie, NY when needed. Hybrid/remote work is available 1 day per week after the onboarding period.

Job Description

• 40 hours per week, Monday-Friday, with variable 8-hour shifts between 7:30 am and 6:00 pm. Flexibility for occasional evening meetings.
• The Clinical Lead RN works with the clinical staff, physicians, and advanced practitioners in the coordination of assigned staff, equipment, and resources to facilitate smooth daily operational flow.
• Optimize patient care and direct and assist the assigned staff in their daily work processes. Span of control includes RNs, LPNs, and potentially MAs (dependent on practice structure).
• Patient check-in, document chief complaint, vital signs, history, capture charges for provision of ancillary services, assist with the completion of patient summaries, medication/allergy history forms, and obtain appropriate treatment consents.
• Administer and document injections, dispense and document medications as directed by physician/provider. Label and handle labs, paps, cultures, biopsies, and other specimens; prepare laboratory and imaging requisitions.
• Assist with coordination of further patient care and follow-up and carry out tasks as directed by RN and/or physician/provider. This may include communication with patients, hospitals, labs, imaging centers, pharmacies, physician offices, and insurance plans.
• Independently manage patient triage calls and seek direction from providers as needed. Assist LPNs and MAs with triage disposition and ensure documentation reflects the disposition.
• Measure and monitor key performance indicators (KPIs) in conjunction with the Practice Leadership. KPIs include growth/financial stability, patient experience, operational efficiency, employee satisfaction/culture, and quality.
• Demonstrate clinical expertise and serve as a resource for the clinical staff.
• Monitor inventory and order medical supplies as requested by physicians as well as follow up on all outstanding orders.
• Responsible for managing PTO requests and maintaining appropriate staff and provider schedules and levels.
• Develop guidelines for prioritizing work activities, evaluate effectiveness, and modify activities as necessary.
• In collaboration with Medical Practice Nursing Education, mentor, orient, train, educate, and supervise clinical staff to improve competency and patient satisfaction using established workflows and policies.
• Work in conjunction with Practice Manager, Medical Practice Nursing Leader, and Human Resources for hiring, discipline, grievance management, performance evaluations, feedback, and coaching to achieve optimal team performance.
• Monitor all clinical workflows of the office, addressing inefficiencies of providers and clinical staff and formulate corrective action plans to achieve KPIs.
• Hold monthly clinical meetings with providers and staff to review clinical KPIs and implement/monitor process improvement plans.
• Utilize patient satisfaction data to create targeted improvement plans.
• Escalate issues and concerns proactively to Manager or clinic practice leadership as needed.
• Maintain and model Nuvance Health foundational values (personal, imaginative, agile, connected).
• Perform other duties as required.

Requirements

• Graduate from an approved nursing program
• Three (3) years nursing experience
• Prefer: Bachelor's Degree in Nursing (BSN)
• Valid RN License (CT or NY based on practice location)
• Basic Life Support (BLS)
• Preferred supervisory experience

Working Conditions

• Occupational: Some occupational risk
• Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Salary Range

$41.00 - $76.16 Hourly