Full Time

    Onsite

    About the job

    Clinical Care Assistant - ENT Float

    Join our team as a Clinical Care Assistant - ENT Float, where you will play a vital role in providing excellent patient care. This position involves greeting patients, taking vitals as needed, rooming patients, completing chart documentation, cleaning exam rooms and instruments/scopes, answering phones, and returning calls in a timely manner.

    Job Description

    • Appropriately document patient's chief complaint in the medical record.
    • Verify all test results are ready for the physician.
    • Clean instruments per protocol and maintain a clean work area.
    • Assist in tracking medical and office supplies.
    • Distribute/route faxes, test results, referral letters, etc. as necessary.
    • Answer incoming phone calls and return patient calls in a timely manner.
    • Manage EMR desktop and alerts/flags.
    • Assist physicians during procedures.
    • Prepare and date sterile kits per protocol.
    • Provide discharge instruction/education to patients and review handouts with them.

    If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Care Assistant opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

    Requirements

    • A minimum of 1 year experience in a medical office environment desired.
    • Excellent oral and written communication skills required.
    • Knowledge of AthenaHealth (formerly GE-Centricity) practice management software, timekeeping software, and EHR packages.
    • Knowledge of Microsoft Office software required.
    • Adhere to all HIPAA privacy and security regulations and guidelines.
    • Must be aware of and comply with all OSHA standards and guidelines.

    Benefits

    • Competitive pay
    • Medical, dental, and vision insurance
    • Paid personal time
    • Paid holidays
    • 401K
    • Paid short-term disability, long-term disability, and life insurance

    Work Environment

    Medical office environment. Mondays to Fridays from 8:00 a.m. to 5:00 p.m. Occasional overtime may be required.