Business Office Representative Clerk - Blue Ridge Day Surgery Center

Business Office Representative Clerk

Join our team at Blue Ridge Day Surgery Center, a fast-paced multi-specialty ambulatory surgical center located in Raleigh, North Carolina. We are committed to providing the highest level of patient care and satisfaction while upholding our values of clinical quality, integrity, service excellence, teamwork, accountability, inclusion, and continuous improvement.

Job Description

• Answer incoming calls in a pleasant manner and address physician offices and patient needs expeditiously. Relay accurate information and direct calls appropriately.
• Register patients upon arrival to the facility, including verification of patient identity, financial, demographic, and insurance information, and ensuring completion of required paperwork.
• Perform various clerical duties such as preparing patient charts, photocopying forms, gathering patient information, faxing forms, and retrieving faxes as needed.
• Place outgoing phone calls to patients to confirm their next day arrival time and discuss financial responsibility and pre-operative instructions.
• Greet and communicate with patients and visitors within the facility.
• Open mail and distribute it.
• Prepare and reconcile daily deposits.
• Maintain a clean and tidy lobby area.
• Verify vendor and visitor sign-in.
• Complete patients' charts with all appropriate documentation.
• Hours for this position are 5:15 am - 1:45 pm.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• 1 year experience in a medical office, hospital, outpatient surgery center, or related field.
• Possess knowledge of computer work including typing, word processing, and healthcare patient accounting systems.
• Ability to interact in a positive manner and communicate well with patients, families, physicians, and other teammates.
• Possess strong initiative to complete daily work. Ability to adhere to attendance policy.
• The candidate must be flexible with hours to ensure proper business office coverage as needed.

Compensation

• USD $19.00/Hr. to USD $22.00/Hr.