Certified Pharmacy Technician

Certified Pharmacy Technician

The CRX Pharmacy Technician is responsible for maintaining an effective and professional relationship with clients and patients while positively representing CRX Specialty Solution Pharmacy.

Job Description

• Verify and check prescription claim data for employer groups.
• Manage calls from members, HR, and Doctors' offices to assist in initiating prior authorizations and other needs.
• Receive dosage changes, prior authorizations, Variable Co Pay eligibility checks, and questions over the phone and verify validity.
• Assist in reprocessing claims in our processing system, if appropriate.
• Collaborate with Pharmacists and Doctor offices to assist in administering prior authorizations and other needs.
• Receive verbal refill and override requests and verify that information is complete and accurate with doctor offices, TPAs, and/or HR. Consult with pharmacist when necessary.
• Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Organize medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
• Maintain records by recording and filing physicians' orders and prescriptions.
• Ensure medication availability by delivering medications to patients and departments.
• Prepare reports by collecting and summarizing information.
• Contribute to team effort by accomplishing related results as needed.
• Multi-task between multiple CRx and Southern Scripts workforce applications.
• Abide by all obligations under HIPAA related to Protected Health Information (PHI).
• If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources.
• Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
• Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Requirements

• Display flexibility and adaptability to changing environments.
• Possess the ability to tolerate taxing workloads.
• Function effectively under stress.
• Adhere to deadlines.
• Demonstrate integrity, concern for others, interpersonal skills, interest, and motivation.
• Demonstrate a strong work ethic.
• Ability to respect confidentiality of patient information is required.
• Understanding of medical terminology and calculations is required.
• Familiarity with medication names and general uses.
• Ability to work as a team and individually to attain personal and departmental goals.
• Compounding experience is preferred.
• Basic math and computer skills are required.
• Proficient in Microsoft Office and industry-related software programs.

Position Type and Expected Hours of Work

This is a full-time, hourly position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 6:00 p.m., with occasional after-hours or weekend duties.

Travel

No travel expected for this position.

Benefits

Our benefits package is designed to keep our employees happy and healthy - physically, mentally, and financially.

• Medical, dental, vision insurance
• Disability and life insurance
• Employee Assistance Program
• Generous Paid-Time Off
• Annual Reviews and Development Plans
• Retirement Plan with company match immediately 100% vested

Required Education and Experience

• High School or equivalent.
• Certified Pharmacy Technician License.
• One year pharmacy technician experience.
• One year customer service experience.