Master's level Clinical Manager

Location: Worcester, MA

Job Description:

• Collaborating with team members to implement measures that decrease episodic care and meet quality outcomes.
• Supervising team of care coordinators to help MassHealth members connect to the appropriate care.
• Working as part of a multidisciplinary team consisting of Behavioral health, Medical, Recovery support staff, to help navigate and coordinate care for clients exhibiting complex health issues.
• Participating in meetings with other Community partners, and stakeholders.
• Supporting care coordinator in advocating for client treatment.
• Developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes.
• Supervising Care Coordinators in supporting Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, and facilitating enrollee participation in those services.
• Conducting weekly supervision with assigned care coordinators.

Requirements:

• Master's degree with first level license (RN, LICSW, LMFT, LMHC, licensed psychologies, or LADAC-I); or Master's degree in a related field and at least two (2) years of relevant post-graduate experience; or Master's degree in an unrelated field and at least five (5) years of relevant post-graduate experience.
• Strong skills in the areas of communication, follow through, collaboration, and customer service.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and patients.
• Excellent time management and organizational skills.
• Strong computer skills, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
• Must hold a valid driver's license. Must have access to an operational and insured vehicle.

Professional Development:

• Learning all BHCP policies, procedures, protocols and plans and deliver CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
• Developing knowledge about all focus populations and assist CP Team members in doing so.
• Learning evidence-based practices identified by the BHCP, and deliver CP supports and activities in compliance with them and ensure all CP Team members are trained and supported in implementing them.

Benefits:

• Health, dental, vision insurance
• Paid time off
• 401k with company contribution
• Tuition reimbursement
• Discounts on wide array of services/entertainment