Lead Phlebotomist Outreach

Phlebotomist

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Job Description

• Responsible for assisting the supervisors in the day-to-day activities of the Outreach phlebotomy team.
• Performs as a phlebotomist as scheduled and directed by the Outreach Phlebotomy Supervisor.
• Safely and accurately performs venipunctures, arterial (not currently indicated or required), and capillary specimen collections as requested in adults, children, and infants.
• Includes interpretation of physician orders and ensuring all requests are accurately and completely entered into the information system and perform registration functions.
• Completes all required compliance processes related to Orders/Patient Check In/Collection.
• Flexibility and travel among all Outreach sites is required.
• Demonstrates respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees regardless of cultural background.
• Assists the Supervisors with workflow, training/competency assessments (including direct observations), schedules, and staffing needs at several locations.
• Assists the Supervisors in monitoring and ordering of supplies; assists in the Site Safety assessments for Outreach (Zero Harm Rounding/Monitoring); responsible for ensuring Outreach sites are clean and safe for staff and patients according to regulatory and organizational policies and procedures.
• Uses hospital and laboratory computer systems to obtain information, clarify requests, order and receive specimens to facilitate accurate and timely completion of testing or to obtain vital information.
• Investigates and resolves problems related to phlebotomy and customer service.
• Must have knowledge of collection and ordering requirements for reference labs.
• Required to collect specimens and support staff at all Outreach collection locations, client locations as well as other healthcare facilities as needed.
• Effectively and clearly communicates regularly with Outreach Phlebotomy Supervisor, Outreach leadership, and Laboratory leadership as needed.
• Enhances professional growth and development of self, department staff, other hospital personnel, community, and students by participation in continuing education and in-service training.
• Implements ICARE principles using communication skills and human relations to promote quality patient care and a productive working environment.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED
• Valid Driver's License/meet Medical Center's Insurance requirement (necessary to work for Outreach due to the need to go to multiple OP sites and Outreach client sites, and possibly drive a laboratory vehicle)
• 1 year phlebotomy experience
• Successful completion of Phlebotomy Training Program, including collections of adults, children, newborns, geriatrics, and difficult collections
• Excellent customer service experience

Specialized Knowledge

• Organizational skills
• Manual dexterity
• Demonstrate problem-solving skills
• Excellent communication and human relation skills

Desirable Skills

• Ability to use Microsoft Office tools
• Ability to use PPID collection technology
• Demonstrates personnel scheduling abilities
• Experience with inpatients, long-term care patients, outpatients
• Demonstrates broad understanding of LIS
• Demonstrates broad understanding of HIS

FLSA Status

Non-Exempt

Right career. Right here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.