Hand Therapy Supervisor - Twin Cities Orthopedics

Occupational Therapy Supervisor

Supervise day-to-day operations at clinic(s) relating to scheduling, project development, staff meetings, and staff development, while reporting issues relating to staff performance or significant patient complaints to manager and/or director. This is a full-time position working Monday through Friday 8:00 am - 4:30 pm overseeing our North/Northwest locations: Plymouth, Maple Grove, Blaine, Coon Rapids, and Brooklyn Park. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Job Description

• Oversee, monitor, and supervise the daily operations of the Occupational Departments, ensuring excellent patient service and delivery of care
• Evaluate and develop action plans for efficient, ethical, and productive health care practices that lead to patient and physician satisfaction while communicating actions to manager/director
• Communicate the issues that positively and negatively impact day-to-day operations to direct supervisor
• Suggest and develop strategies to maximize quality and efficiency in therapy clinics
• Collaborate with other leadership inside and outside of the immediate clinic(s) being managed
• Effectively recruit, coach, train, and develop direct reports and ensure the same for indirect reports. Hiring and firing privileges will be ultimately reserved for Director/Manager level with input being accepted from Hand Therapy Supervisor
• Ensure required licensures and credentials are validated
• Maintain a safe environment for staff and patients
• Ensure lawful and ethical use of therapy services in the clinic(s) assigned
• Be mindful of the importance of employee retention
• Utilize and collaborate with Vision Committee and sub-committees to improve service and quality in the organization as it relates to delivery of hand therapy
• Provide constructive feedback to direct reports including casual daily interaction, timely performance appraisals, performance management plans, and appropriate performance counseling as necessary
• Effectively perform all duties expected of the profession represented (e.g., Physical Therapist, Occupational Therapist), including an adjusted caseload with an expectation of maintaining 90% caseload
• Consult with Director of Therapy and HR in instances of any staff dismissal
• Consult with Director/Manager level on significant purchases for department (e.g., expenses >$1000/month)
• Accept and utilize direct feedback from Director on expense management when called upon to do so
• Any and all other duties as assigned

Requirements

• High School diploma/GED or equivalent
• Bachelor's Degree required
• Master's/Doctorate Degree in Occupational Therapy preferred
• 3 years of experience practicing occupational therapy; experience in orthopedic setting strongly preferred
• 3-5 years as an Occupational Therapist required
• CHT preferred
• 3 years' leadership experience preferred

Benefits

• Actual starting pay will vary based on education, skills, and experience
• Comprehensive Medical, Dental & Vision Plan
• Maternity Bundle
• 401K with Profit Sharing
• Tuition Reimbursement
• Gym & Car Rental Discounts

Performance Expectations - i-Health's Core Values

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions

Clinic setting

Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.