Veterinary Emergency Assistant

Emergency Patient Care Assistant

Come see the difference for yourself and be a part of our team at the Veterinary Referral Center of Central Oregon. We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents.

Job Description:

• Work in a team environment to provide care to in/out patients from multiple services
• Use clinical knowledge and VRCCO's SOP to treat patients in accordance with the primary DVM's orders
• Ensure patients' treatments are completed in a safe and timely manner
• Requires attention to detail, strong communication skills, and ability to triage medical situations

Essential Functions:

• Maintenance of hospital:

  • Disinfect kennels, treatment tables, and other surfaces
  • Clean, sterilize, and maintain medical equipment and instruments
  • Stock necessary supplies and remove garbage

• Patient Care:

  • Restrain patients for exams and medical treatments
  • Walk, feed, and bathe patients
  • Triage patients and perform medical treatments under supervision
  • Monitor patients for pain and discomfort

• Client Communications:

  • Obtain and write histories from owners
  • Provide treatment plans and financial updates
  • Assist CSR with telephone inquiries and scheduling

• Laboratory:

  • Collect and handle laboratory samples
  • Perform in-house laboratory tests

• Radiology:

  • Assist in taking radiographs and CT scans
  • Restrain patients for ultrasounds

• Surgery/Anesthesia Prep:

  • Assist in inducing anesthesia and maintain aseptic technique
  • Prepare surgical sites and instruments

Education & Experience:

• Technical knowledge in a clinical setting acquired through apprenticeship, degree pursuit, or professional certification
• Preferred: hands-on experience in an emergency unit of a veterinary hospital

Knowledge, Skills, and Abilities:

• Calm and reassuring in stressful situations
• Medical math for calculating dose conversions
• Knowledge of feline and canine anatomy
• Strong customer service and people skills

Physical Demands:

• Lift and carry up to 40 lbs; team lift up to 150 lbs
• Sit, stand, stoop, bend, and walk intermittently
• Wear all protective gear and work in high-animal-sound environments

VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs.