Cardiology Physician Assistant

Imaging Information Management Specialist

Join our team as an Imaging Information Management Specialist, where you will perform various duties related to the communication of non-routine findings, telephone management, and processing requests from the WellSpan Release of Information department. You will assist Radiologists with various tasks in a dynamic healthcare environment.

Job Description

• Process release of information requests generated by the WellSpan Release of Information department for legal and/or medical purposes.
• Perform a precise and exhaustive search of patient imaging records.
• Prepare a comprehensive inventory of all requested imaging records.
• Prepare requested communication and records to be released for legal purposes.
• Process de-identified CD requests utilized in research programs.
• Research, analyze, and propose solutions regarding Imaging Information Management processes.
• Contact patients and other requestors to resolve issues with requests when necessary.
• Provide accurate communication of Imaging non-routine findings to the ordering provider.
• Answer and manage incoming phone calls to the Imaging Information Management department, providing exceptional customer service.
• Process requests for the duplication of images for continuity of care.
• Process requests for importing outside images into the Picture Archive Computer System.
• Process requests to disseminate exam information to designated outside radiology services for timely interpretation of Imaging exams.
• Assist Radiologists with various duties such as importing images and monitoring unread worklists.
• Enter and retrieve data from established computer files using various software applications.
• Scan documents into various software applications and ensure accuracy through a QA process.
• Maintain quality customer service by ensuring accurate documentation on required Imaging forms and/or patient records.
• Coordinate mail and other related Imaging items to off-site facilities.
• Perform various clerical duties such as filing, faxing, scanning, copying, sorting/distributing mail, setting up/maintaining files, and preparing reports.

Common Expectations

• Maintain established policies and procedures, objectives, quality assessment, and safety standards.
• Enhance professional growth and development through participation in educational programs and current literature.
• Provide outstanding service to all customers; foster teamwork; and practice fiscal responsibility through improvement and innovation.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Qualifications

Minimum Education:

• High School Diploma or GED Required
• Associate's Degree in Medical Secretary, Medical Assistant, or related field preferred

Work Experience:

• Less than 1 year in a healthcare setting required

Required Courses and Training:

• Medical terminology within 180 days required

Knowledge, Skills, and Abilities:

• Excellent computer skills
• Typing and filing skills
• Ability to multitask