Family Practice/Primary Care Physician Assistant

Employee Health Clinical Assistant

Provides safe, therapeutic, and efficient care and services to patients of the Employee Health and Safety Department.

Job Description

• Assists with completing New Hire Assessments, including phlebotomy, height/weight, substance abuse test collection, checking vital signs, fit testing, reviewing paperwork for completeness, and providing education on safety, ergonomics, and wellness.
• Manages specimens and tests and ensures proper ordering, labeling, tracking, and data entry of results.
• Triages phone calls, routing to RN when medical advice is needed. Does not provide medical advice or decision-making.
• Assists with front desk coverage including scheduling, checking in patients, preparation of paperwork, etc.
• Retrieves medical records when indicated following HIPAA requirements.
• Responsible for medical supply inventory and ordering. Requisitions equipment, maintenance and repair services, and prepares related forms. Receives supplies checking for accuracy compared to ordering.
• Reviews monthly general ledgers from Lawson and Pharmacy to ensure accuracy of billing.
• Proficient in the use of electronic health record used in the Employee Health department.
• Manages and reviews the employee transfer list to ensure employees are provided information about additional surveillance requirements needed.
• Assists with preparation of reports, collecting data, setting up classes, and preparing resources.
• Assists RN team with following protocols for surveillance, substance abuse testing, new hire testing, and post-exposure workup including contact and reminders for follow-up and assistance with obtaining lab draws when ordered.
• Assists EH&S clinical team with Fit Testing and Safe Lifting programs.
• Assists clinician in scheduling appointments for employees for consults and outside provider visits.

Common Expectations

• Enters or retrieves data from established computer files.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Provides direct patient care to assigned patient age group(s).
• Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards.
• Participates in educational programs and in-service meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Requirements

• High School Diploma or GED required; Associate's Degree preferred.
• 2 years relevant experience required; less than 1 year in occupational health office, urgent care or other relevant experiences preferred.
• Basic Life Support upon hire required.
• Certified Medical Assistant upon hire preferred.

Knowledge, Skills, and Abilities

• Proficient in Excel, Word, PowerPoint, and computer literate.

Physical Demands

• Standing - Frequently
• Walking - Frequently
• Sitting - Occasionally
• Carrying/Lifting - Occasionally (50 lbs)
• Pushing/Pulling - Occasionally (50 lbs)
• Kneeling/Crouching - Occasionally
• Reaching - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Working Environment

• Occupational Hazards - Occasionally
• Bloodborne Pathogen - Exposure

WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

WellSpan Health has adopted and implemented a privacy program to safeguard patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.