Intake Clinician/Intake RN nights

Intake Clinician/Intake RN Nights

Willow Creek Behavioral Health is seeking an Intake Clinician, a behavioral health professional responsible for facilitating admissions, clinical intake assessments, and the prior authorization process to ensure continuity for the most appropriate level of care for patients. This role involves performing assessments, screening for clinical and medical appropriateness, and communicating this information to a physician who makes the appropriate level of care decision. The Intake Clinician works closely with the business office, nursing, and clinical staff, as well as external parties, to ensure the timely admission of patients.

Job Description

• Facilitates intake, admission, and prior authorization process for incoming patients.
• Performs insurance benefit verifications, disseminating the information gathered to patients, their families, and appropriate internal staff.
• Provides accurate and ongoing assessment of patient's status in the admission and prior authorization process.
• Facilitates the response to requests for services, including the initial response, assessment and referral process, designation of appropriate level of care, initiation/intake into services, and appropriate follow-up activity.
• Follows EMTALA regulations to complete insurance verification and precertifications when appropriate.
• Responds to inquiries about the facility within facility policy timeframes.
• Schedules/completes pre-admission assessments and communicates recommendations to patients or their families.
• Collaborates with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Performs ongoing assessments of physical/function, emotional, social, spiritual, and financial needs of patients and implements crisis intervention and referral.
• Provides education regarding healthcare and social resource systems to empower patients and their families to access resources independently.
• Maintains all documentation involved with the admissions process.

Requirements

• Master's Degree from an accredited college or university in social work, counseling, psychology, mental health, or a related field required. In some states, may also be a registered nurse, in which case an associate's or bachelor's degree in nursing is required.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Experience in the managed care pre-certification process, level of care assessments, and utilization preferred.
• Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
• Outstanding interpersonal and interviewing skills. Skill in telephone etiquette and paging procedures.

Licenses/Designations/Certifications

• Current licensure as required for the area of clinical specialty (e.g., current RN license, CAC or other clinical counseling or therapy license as designated by the state in which the facility operates).
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Benefits

Willow Creek Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.