Description: GENERAL DESCRIPTION Carolina Health Centers, Inc. is looking for a Mental Health Counselor (MHC) to grow their Behavioral Health Department and join their primary care team. Carolina Health Centers, Inc. is a decorated patient-centered medical home that serves children and families throughout the Lakelands area. The MHC will provide ongoing clinical counseling as an integral member of a multidisciplinary care team. Three MHC positions are available and will serve patients at either Calhoun Falls Family Practice, McCormick Family Practice, or split their time between Ridge Spring and Saluda Family Practices. The MHC will: Conduct screenings and assessments with our patient population Provide skilled ongoing therapy for patients across the lifespan Assist the primary care provider in recognizing, treating, and managing behavioral health and substance use issues Utilize evidence-based interventions Clarify mental health diagnoses, when needed Collaborate with other medical professionals in a fast-paced work environment Connect patients with additional resources, as needed Provide same-day warm handoffs as well as real-time consultation to medical providers, when possible Duties & Responsibilities: Utilize clinical skills to accurately assess and formulate diagnosis as well as treatment recommendations for patients Develop specific treatment plan to guide patient's services Provide individual or family therapy, as clinically indicated Respond to the mental health needs of children, youth, and adults Communicate effectively with an interdisciplinary care team Provide treatment utilizing evidenced-based modalities (CBT, DBT, Motivational Interviewing, etc.) Communicate patient updates in a clear, concise manner Collaborate with referring medical provider to support patient's overall health goals Coordinate patient care with community partners Document patient encounters in a timely and efficient manner Participate in department meetings, as scheduled Complete administrative tasks in a timely manner This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice. Requirements: All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: respect, honesty, integrity, openness, transparency, diversity, equity, inclusion, stewardship, and innovation. Minimum Qualifications: Master's degree and professional licensure in the state of South Carolina (LMSW, LISW-CP, LPC-A, LPC, LPCS, LMFT-A, or LMFT)<img src="https://www.jobg8.com/Tracking.aspx?yqFseUf7CkdOkjzdhANmdQz" width="0" height="0" />

**Mental Health Counselor**

Carolina Health Centers, Inc. is looking for a Mental Health Counselor (MHC) to grow their Behavioral Health Department and join their primary care team. Carolina Health Centers, Inc. is a decorated patient-centered medical home that serves children and families throughout the Lakelands area. The MHC will provide ongoing clinical counseling as an integral member of a multidisciplinary care team. Three MHC positions are available and will serve patients at either Calhoun Falls Family Practice, McCormick Family Practice, or split their time between Ridge Spring and Saluda Family Practices.

**Job Description**

- Conduct screenings and assessments with our patient population
- Provide skilled ongoing therapy for patients across the lifespan
- Assist the primary care provider in recognizing, treating, and managing behavioral health and substance use issues
- Utilize evidence-based interventions
- Clarify mental health diagnoses, when needed
- Collaborate with other medical professionals in a fast-paced work environment
- Connect patients with additional resources, as needed
- Provide same-day warm handoffs as well as real-time consultation to medical providers, when possible
- Utilize clinical skills to accurately assess and formulate diagnosis as well as treatment recommendations for patients
- Develop specific treatment plans to guide patient's services
- Provide individual or family therapy, as clinically indicated
- Respond to the mental health needs of children, youth, and adults
- Communicate effectively with an interdisciplinary care team
- Provide treatment utilizing evidenced-based modalities (CBT, DBT, Motivational Interviewing, etc.)
- Communicate patient updates in a clear, concise manner
- Collaborate with referring medical providers to support patient's overall health goals
- Coordinate patient care with community partners
- Document patient encounters in a timely and efficient manner
- Participate in department meetings, as scheduled
- Complete administrative tasks in a timely manner

This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

**Requirements**

- Master's degree and professional licensure in the state of South Carolina (LMSW, LISW-CP, LPC-A, LPC, LPCS, LMFT-A, or LMFT)

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: respect, honesty, integrity, openness, transparency, diversity, equity, inclusion, stewardship, and innovation.

Mental Health Counselor

Description: This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens. Bilingual in Spanish is required. Description The Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication. Additional Details: Qualifications High school diploma or equivalent Work Experience and Skills Bilingual in Spanish is required Knowledgeable of medical terminology preferred Excellent verbal and written communication skills Current computer skills Ability to establish and promote positive interpersonal relationships Excellent organization skills Cultural awareness and appreciation for differences Ability to demonstrate excellent customer service and strong cultural competency Ability to adhere to strict confidentiality guidelines Good interpersonal, organizational, and computer skills required Teamwork oriented Able to take and follow through with delegated tasks sand accountability Resourcefulness in problem solving Beginner to intermediate proficiency in Microsoft applications: Excel, Outlook, PowerPoint, Word Requirements: Duties and Responsibilities Customer Service: Answers the telephone with the standard greeting and a smile in a timely manner Treat Every Patient with Care and Courtesy Maintain a well-kept lobby and work space Understand, abide by, and be able to explain HIPAA to patients as needed Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient's needs and expectations Ensure patients understand the services we provide and the benefits of choosing us as their medical home Check In: Acknowledge Patients in the PM system Upon Arrival Arrive Patients in EHR and enter location (Waiting Room) Verify Demographics (mailing address, telephone number, responsible party) Input Insurance or Sliding Fee information Collect Co-Pays & Post & Balance Payments Update Patient paperwork annually (HIPAA, Registration, RX consent) Run Medicaid to verify eligibility daily Check-Out: Print Patient Clinical Summary Schedule any Follow-up Visits Check patients out in the PM system and EHR upon departure Other Procedures: Count Cash Box and log in the amount in the box at the beginning and end of each shift Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters Conduct Appointment Phone Call Reminders Build New Patient Accounts Scan & appropriately file Patient Documents Navigate through EMR System to print records, identify meds, referrals, lab results, etc. Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.) Identify and manage tasks in the EMR platform Distribute & Sort Mail & Courier Items Distribute medications delivered through the courier to patients & collect payment on those medications Sign out prescriptions for controlled substances to patients Responds to tasks from the patient portal as required in a timely manner Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories) Operate Copier for Office Copies, Fax, and Scanning Capable of operating the Credit Card Equipment Operate the Postage Machine Salary: Starting at $16.42/hour All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honestly, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.<img src="https://www.jobg8.com/Tracking.aspx?s9C9mpSRxCjbuY46LV1RYgi" width="0" height="0" />

**Patient Service Representative**

This is a full-time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens. Bilingual in Spanish is required.

**Job Description**

- Represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors, and callers.
- Provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.
- Answers the telephone with the standard greeting and a smile in a timely manner.
- Treats every patient with care and courtesy.
- Maintains a well-kept lobby and work space.
- Understands, abides by, and is able to explain HIPAA to patients as needed.
- Responds in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient's needs and expectations.
- Ensures patients understand the services provided and the benefits of choosing us as their medical home.
- Acknowledges patients in the PM system upon arrival.
- Arrives patients in EHR and enters location (Waiting Room).
- Verifies demographics (mailing address, telephone number, responsible party).
- Inputs insurance or sliding fee information.
- Collects co-pays & posts & balances payments.
- Updates patient paperwork annually (HIPAA, Registration, RX consent).
- Runs Medicaid to verify eligibility daily.
- Prints patient clinical summary.
- Schedules any follow-up visits.
- Checks patients out in the PM system and EHR upon departure.
- Counts cash box and logs in the amount in the box at the beginning and end of each shift.
- Runs an acknowledged patient report, matches encounters against the report & documents any missing encounters.
- Conducts appointment phone call reminders.
- Builds new patient accounts.
- Scans & appropriately files patient documents.
- Navigates through EMR system to print records, identify meds, referrals, lab results, etc.
- Identifies and manages tasks in the EMR platform.
- Distributes & sorts mail & courier items.
- Distributes medications delivered through the courier to patients & collects payment on those medications.
- Signs out prescriptions for controlled substances to patients.
- Responds to tasks from the patient portal as required in a timely manner.
- Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories).
- Operates copier for office copies, faxing, and scanning.
- Capable of operating the credit card equipment.
- Operates the postage machine.

**Requirements**

- High school diploma or equivalent.
- Bilingual in Spanish is required.
- Knowledgeable of medical terminology preferred.
- Excellent verbal and written communication skills.
- Current computer skills.
- Ability to establish and promote positive interpersonal relationships.
- Excellent organization skills.
- Cultural awareness and appreciation for differences.
- Ability to demonstrate excellent customer service and strong cultural competency.
- Ability to adhere to strict confidentiality guidelines.
- Good interpersonal, organizational, and computer skills required.
- Teamwork oriented.
- Able to take and follow through with delegated tasks and accountability.
- Resourcefulness in problem solving.
- Beginner to intermediate proficiency in Microsoft applications: Excel, Outlook, PowerPoint, Word.

**Salary**

Starting at $16.42/hour.

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the corporate philosophy which supports the values of honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

Carolina Health Centers, Inc. Jobs