Physician Medical Director

Center Medical Director

Join Concentra and receive a one-time $30K bonus paid out over the first three years, along with additional monthly and quarterly bonus incentives! Orange County, one of California's safest places to live, offers miles of beaches, a rich diverse culture, and near-perfect climate. Enjoy an outdoor lifestyle, family-friendly activities, and top-rated dining and entertainment! It is the perfect environment to enjoy Concentra's work-life balance. We look forward to speaking with you!

At Concentra, our physicians spend 90% of their time clinically treating patients; the remaining 10% is focused on recruiting, business metrics, patient/client happiness, and center management. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry.

Our Center Medical Directors are a vital part of a dedicated team of clinicians committed to exceptional patient care. Additionally, they facilitate efficient and effective center operations by balancing the dynamics of patient care and leadership within a clinical environment. This is an extraordinary opportunity for you to make a difference as you watch your direct leadership impact the health of America's workforce.

Job Description

• Spend 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
• Ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitor key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
• Manage clinicians and support staff and comply with APC supervisory requirements.
• Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
• Work with DMO to identify and implement changes to ensure continuous clinical improvement.
• Master use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensure compliance with individual State Practice Act/Rules and Regulations/WC Regulations.
• Drive patient and client experience metrics.
• Call and communicate to employers on all new injuries and other significant clinical changes.
• Actively participate in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensure the ongoing development and growth of the center's business.
• Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours.
• Work with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.
• Promote, cultivate, and exemplify Orange Book values for all center colleagues.
• Develop colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement, and reward and recognition.
• Lead and promote collaboration within CLT and across disciplines to achieve clinical and business outcomes.
• Be accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
• Promote center initiatives and workflows that are consistent with those in other centers.
• Possess financial awareness and provide input to center budget and key business metrics.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Medical degree (MD) or Doctor of Osteopathy (DO) degree from an accredited institution.
• Active and unrestricted medical license.
• Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date).
• Must be eligible to participate in Medicare.

Job-Related Experience

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner that shows tact and professionalism.
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Demonstrated knowledge of occupational medicine requirements (state specific).
• Demonstrated working knowledge of clinical operations, OSHA, DOT.
• Knowledge in medicine, biology, chemistry, systems evaluation.
• Knowledge of human behavior and performance.
• Administration and management knowledge.
• Customer service knowledge including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Judgment and decision-making skills.
• Critical thinking skills.
• Speaking skills to effectively convey information to supervisors, peers, or customers.
• Instructing skills to teach others.
• Demonstrated knowledge of techniques needed to diagnose and treat human injuries.
• Ability to supervise, evaluate, coach, and develop staff.
• Ability to display a high degree of inspiration for team members to retain focus on providing the highest levels of customer satisfaction.
• Willingness to learn and continuously improve; positively responsive to feedback.

Benefits

• Many of our clinics offer working hours M-F, 8 to 5; no nights, no weekends, no holidays, no call.
• Competitive base salary with annual merit increase opportunity.
• Monthly Medical Director Stipend.
• Monthly RVU Bonus Incentive.
• Quarterly Quality Care Bonus Incentive.
• Generous Paid Time Off package for new colleagues includes:
  • 24 days of Paid Time Off (annually, with roll-over).
  • 5 days of Paid CME Time (annually).
  • 6 Paid Holidays.
• Medical Malpractice Coverage.
• Reimbursement for dues upon approval for the renewal of applicable licensure, certifications, memberships, etc.
• 401(k) with Employer Match.
• Tuition Reimbursement opportunity.
• Medical/Vision/Prescription/Dental Plans.
• Life/Disability Insurance.
• Colleague Referral Bonus Program.
• Opportunity to teach residents and students.
• Training provided in Occupational Medicine.
• Supplemental health benefits (accident, critical illness, hospital indemnity insurance).
• Pre-tax spending accounts (health care and dependent care FSA).
• Concentra accredited CME courses.
• Occupational Health University.
• Leadership development programs.
• Relocation assistance (when applicable).
• Commuter benefits.
• Identity theft services.
• Colleague discount program.
• Unmatched opportunities for advancement locally and nationally.

This position is eligible to earn a base compensation rate in the range of $230,000.00 - $305,000.00 depending on job-related factors as permitted by applicable law.